Venue Operations Manager - Inspire Teams & Smooth Operations

Triple Shift Entertainment; Columbus (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

Triple Shift Entertainment is seeking an Operations Manager to oversee daily venue operations, help hire and train staff, create schedules, and support performance evaluations. The role focuses on maintaining high service levels, safety, and efficient processes to ensure the venue runs smoothly.

Applicants should bring hospitality or customer service experience, strong management skills, and an ability to balance guest satisfaction with operational efficiency.

Qualifications

• High school diploma or GED is required.
• Experience in hospitality or customer service is preferred.
• Proven management or supervisory experience.

Responsibilities

• Own day-to-day operations and oversee staff performance.
• Set goals and deadlines aligned with company plans.
• Help administer systems to reduce loss and maintain inventory control and safety.
• Inspire and motivate employees through positive leadership and incentives.
• Schedule staff and ensure timely arrival of employees.
• Maintain clean and safe work environments and public spaces.
• Oversee cash handling and close registers to ensure accountability.
• Provide training and onboarding for new hires.

Skills

Hospitality experience

Leadership

Scheduling

Customer service

Inventory control

Safety compliance

Education

High school diploma or GED

Job description

Triple Shift Entertainment is seeking an Operations Manager to oversee daily venue operations, help hire and train staff, create schedules, and support performance evaluations. The role focuses on maintaining high service levels, safety, and efficient processes to ensure the venue runs smoothly.

Applicants should bring hospitality or customer service experience, strong management skills, and an ability to balance guest satisfaction with operational efficiency.