Venue Operations Lead - Elevate Premier Events

Playbook; Chicago (IL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Free medical coverage

4% 401(k) match

Free short-term disability

Job summary

Playbook, in Chicago, IL, seeks a Venue Operations Specialist to be the operational engine of bookable spaces and drive the daily flow of world-class events. You’ll convert inquiries into confirmed bookings, ensuring every meeting is delivered with high-impact precision fueling guests' productivity and success.

You translate client visions into five-star experiences, coordinating reservations and logistics to deliver flawless events.

Qualifications

• 3+ years of venue operations, hospitality, events management, or premium guest-facing environments.

Responsibilities

• Ignite the daily flow of world-class events and convert inquiries into confirmed bookings.
• Coordinate reservations and logistics to deliver five-star experiences from arrival to departure.
• Partner with tenants and vendors to ensure brand-aligned, seamless activations and measurable impact.

Skills

Venue operations

Cross-functional partner

Booking coordination

Guest service excellence

Tools

Google Workspace

Slack

Event platforms

Job description

Playbook, in Chicago, IL, seeks a Venue Operations Specialist to be the operational engine of bookable spaces and drive the daily flow of world-class events. You’ll convert inquiries into confirmed bookings, ensuring every meeting is delivered with high-impact precision fueling guests' productivity and success.

You translate client visions into five-star experiences, coordinating reservations and logistics to deliver flawless events.