Vendor Relationship Manager

Apex Systems; Merrifield (VA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

401K with match

Employee stock purchase program (ESPP)

Career development resources

Job summary

Everforth Apex Systems seeks a Vendor Relationship Manager in Merrifield, VA. The role focuses on post-contract oversight, vendor performance, and governance within the Security Vendor Management team.

Hybrid work arrangement offered, with collaboration across business units and vendors. The candidate will manage SLAs, renewals, and vendor scorecards while partnering with stakeholders to optimize contract outcomes and risk mitigation.

Qualifications

• Bachelor's degree in business, finance, or related field.
• Experience in supply chain and vendor management processes.
• Knowledge of contracting terms and SLAs.
• Project management experience and leading teams.

Responsibilities

• Establish and maintain relationships with stakeholders, vendors, and teams.
• Ensure purchases follow established approval processes.
• Maintain vendor performance with feedback and SLAs.
• Develop dashboards and scorecards for vendor reviews.
• Oversee contract renewals and remediation for under-performance.

Skills

Organizational skills

Conflict resolution

PC/Software proficiency

Verbal and written communication

Education

Bachelor's degree in business, finance, or related field

Tools

SharePoint

Contract management systems

Job description

Job#: 3040311

Job Description

Vendor Relationship Manager

Location: Merrifield, Virginia (Hybrid)

Role Overview

The Security Vendor Management (SVM) team provides support to business units within the Security organization by managing and overseeing contracted products and/or services. The team conducts general relationship management for Security business unit contract owners, delivering on all required vendor management enterprise requirements. This role focuses on post-contract oversight and management of vendors.

Key Responsibilities

• Establish, develop, and maintain effective relationships with key business stakeholders, vendors, internal teams, and senior management.
• Ensure all purchases meet established approval processes.
• Stay current on the latest trends and best practices regarding vendor oversight.
• Maintain SharePoint requirements and updated work in progress.
• Develop and maintain rapport with vendor points of contact.
• Ensure contract renewals are timely, and new contracts are executed efficiently.
• Monitor and manage vendor performance by providing ongoing feedback.
• Manage vendor Service Level Agreement (SLA) commitments and all contractual obligations.
• Execute remediation management for vendor performance deficiencies.
• Facilitate vendor calls and onsite meetings as needed.
• Develop and maintain dashboards, metrics, and vendor scorecards to aid in vendor management reviews.
• Initiate corrective actions when necessary to replace a vendor or vendor resources due to under-performance.

Required Qualifications

Education: A bachelor’s degree in business, finance, or a related field, or the equivalent combination of education, training, and experience is required.

Experience:

• Experience in supply chain and vendor management processes, procedures, and industry best practices.
• Knowledge of contracting terms and conditions.
• Experience in enforcing vendor contracts and service level agreements.
• Experience in developing, implementing, and managing a formalized process for selecting and monitoring vendor performance.
• Skill in project management, including establishing and leading project teams.
• Experience with contract monitoring and issue resolution.

Skills

• Organizational skills and the ability to handle multiple tasks simultaneously with a high degree of accuracy.
• Skill in resolving conflicting requests and meeting changing requirements.
• Proficiency in the use of PCs and related business software packages.
• Advanced verbal and written communication skills.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.