Vendor Relations Representative (Hybrid) Indianapolis, IN

Location-Services; Indianapolis (IN); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Location Services is seeking a Vendor Relations Representative in Indianapolis, IN. This role focuses on developing strategic relationships with repossession vendors, onboarding new vendors, and maintaining strict compliance with SLAs and industry regulations.

The position requires strong communication, negotiation, and organizational skills, with a Bachelor’s degree or equivalent experience. The role is full-time, hybrid, with opportunities for growth and comprehensive benefits.

Qualifications

• Bachelor’s degree or equivalent related work experience.
• Detail oriented, efficient and accurate data typing and research.
• Strong understanding of the collateral recovery industry.
• Proficient in Microsoft Office suite (Word/Excel/PowerPoint/Outlook).
• Experience with agent reporting networks (e.g. RDN/MBSI) preferred.
• Competitive compensation package.
• Full suite of medical benefits, PTO and holidays.

Responsibilities

• Develop strategic relationships with repossession vendors.
• Create mutually beneficial opportunities and improve vendor compliance.
• Maintain SLA adherence and ensure compliance with relevant laws.
• Onboard new repossession vendors and vet certifications.
• Review vendor performance, scores and regional needs.
• Address and resolve vendor claims and complaints promptly.
• Maintain communication and negotiations with vendors.

Skills

Communication skills

Negotiation skills

Organizational skills

Time management

Self-motivated

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Vendor Relations Representative (Hybrid) Indianapolis, IN

4 Base Only Indianapolis, IN, US

5 days ago Requisition ID: 2219

Summary/Objective

The overall responsibilities of the Vendor Relations Representative is to develop strategic relationships with repossession vendors and create mutually beneficial opportunities; and develop best-in-class vendor compliance strategies, while maintaining or improving quality, performance, and risk mitigation.

Essential Functions

• Ensure Location Services has geographical repossession coverage to accommodate client’s needs
• Identification, vetting and on-boarding of all repossession vendors
• Collect, review and retain all vendors insurance certificates, licenses, bonds, contracts, and site inspections and remediate when needed
• Promptly address and resolve all claims and complaints received against any of our repossession vendors and/or Location Services
• Ensure each vendor is adhering to our Service Level Agreement (SLA)
• Abide by all local, state and federal repossession laws
• Maintain performance scorecards to determine network performance, potential areas of improvement and to identify regions that may require repossession vendor adjustments
• Vendor performance and compliance review
• Ethical conduct
• Strong communication and negotiation skills
• Organizational skills
• Time management
• Self-motivated / self-directed

Education and Experience

• Bachelor’s degree or equivalent related work experience
• Detail oriented, efficient and accurate data typing and research
• Strong functional understanding of the collateral recovery industry
• Thorough understanding of Microsoft Office, Word, Excel, PowerPoint and Outlook
• Experience preferred within agent reporting networks (i.e. RDN< MBSI)
• Competitive compensation package
• Full suite of medical benefits, including dental, vision, 401k, pet insurance and more!
• PTO and holidays

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.

Physical Requirements

This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic.

EEO Statement

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Applicants must be legally authorized to work in the United States