Vendor Program Coordinator: Adoption & Compliance

Capital Consultants Management Corporation; Plano (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k matching contributions

Paid time off

Job summary

Capital Consultants Management Corporation is seeking a Preferred Vendor Coordinator to support the Vendor Management program across multiple markets. You will assist with implementation, training, communications, and KPI tracking to ensure consistent program adoption and compliance.

The role requires strong organizational and communication skills, ability to manage multiple markets, and proficiency with Microsoft Office. Remote options are not specified; standard office environments apply.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and relevant experience.
• 2–4 years of experience in vendor management, operations coordination, compliance administration, procurement support or related field.
• Strong organizational and project coordination skills with the ability to manage multiple priorities and markets simultaneously, with accuracy and attention to detail.
• Excellent written and verbal communication skills with strong customer service orientation.
• Experience working cross-functionally with operations teams, vendors, and external partners.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and Outlook; experience with vendor management or procurement platforms preferred.

Responsibilities

• Support the Preferred Vendor Manager in timely, successful implementation of day-to-day program activities.
• Support execution of the Preferred Vendor Program launch calendar, including pre-launch planning, rollout coordination, and post-launch follow-up action items.
• Support multiple markets and onsite teams simultaneously to ensure successful implementation and program consistency.
• Track, monitor, and report on program KPIs, adoption of metrics and operational performance.
• Assist in driving program adoption through onsite engagement, education and ongoing support.
• Coordinate and facilitate vendor and onsite team Q&A sessions to support engagement and issue resolution.
• Serve as the primary point of contact for basic program and compliance inquiries from onsite teams regarding compliance and the Vendor Management program.
• Escalate critical vendor compliance or operational issues to VendorSmart and include the Preferred Vendor Manager to expedite resolution and minimize business disruption.
• Act as a liaison between onsite teams and the program’s strategic partner to ensure timely communication and issue resolution.
• Monitor vendor compliance documentation and requirements, including W-9 documentation, contracts, COIs, hold harmless agreements and waivers.
• Coordinate and assist with the deployment of Preferred Vendor communications, meetings, training, and events.
• Create, manage and maintain the Preferred Vendor Program shared inbox to ensure timely responses and organized communication.
• Support development of training resources, FAQs and communication materials to enhance program understanding and adoption.
• Monitor BidDesk and support oversight of the RFP/bid submission process.
• Track Preferred Vendor progress throughout the bid process and coordinate follow-up communication with onsite teams and VendorSmart as needed.
• Gather feedback from onsite teams and vendors to identify opportunities for process improvement and enhanced program performance.
• Support initiatives focused on increasing vendor participation, improving compliance rates, and strengthening preferred vendor benefits and engagement.
• Contribute to ongoing process standardization and program optimization efforts.

Skills

Organizational skills

Project coordination

Written communication

Verbal communication

Customer service

Cross-functional collaboration

Attention to detail

Multitasking

Education

Bachelor's degree

Tools

Excel

PowerPoint

Outlook

Job description

Capital Consultants Management Corporation is seeking a Preferred Vendor Coordinator to support the Vendor Management program across multiple markets. You will assist with implementation, training, communications, and KPI tracking to ensure consistent program adoption and compliance.

The role requires strong organizational and communication skills, ability to manage multiple markets, and proficiency with Microsoft Office. Remote options are not specified; standard office environments apply.