Vendor Performance & Delivery Excellence Lead

Socket.dev; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Socket.dev in Houston, TX seeks a Senior Vendor Performance Manager to define and govern vendor performance, quality systems, and execution frameworks ensuring predictable outcomes across schedule, cost, and delivery.

You will lead development of operating models, governance, and standardized pricing while driving continuous improvement and cross-functional alignment. Travel up to 50% may be required.

Qualifications

• 7 years of relevant experience including performance frameworks and business process improvements.
• Bachelor's degree in engineering, supply chain management or related field, or equivalent via education and/or work experience.
• Ability to manage vendor performance and delivery risk.
• Strategic thinking, analytical problem-solving, and cross-functional influence.
• Proficiency in Microsoft Office and reporting tools.
• Willingness to travel domestically and internationally up to 50%.

Responsibilities

• Analyze business unit needs, vendor performance, and risks to improve delivery reliability.
• Develop and maintain vendor operating model, governance framework, and standards.
• Evaluate vendor capabilities and performance trends to guide sourcing strategies.
• Develop standardized pricing, cost, and value frameworks for vendor services.
• Create enterprise QA/QC frameworks, metrics, and reporting methodologies.
• Establish performance dashboards to monitor execution and business performance.
• Analyze vendor QoQ performance to identify risks and drive improvement.
• Validate vendor plans and delivery commitments to ensure achievable outcomes.
• Drive alignment across Engineering, PM, Procurement, QA, and others.
• Identify systemic inefficiencies and develop improvement initiatives.
• Provide strategic recommendations to leadership on vendor performance and risks.
• Serve as SME for business integration performance and governance.

Skills

Analytical thinking

Strategic thinking

Cross-functional influence

Communication skills

Leadership

Education

Bachelor's degree in engineering or related field

Tools

Oracle ERP

Power BI

Job description

Socket.dev in Houston, TX seeks a Senior Vendor Performance Manager to define and govern vendor performance, quality systems, and execution frameworks ensuring predictable outcomes across schedule, cost, and delivery.

You will lead development of operating models, governance, and standardized pricing while driving continuous improvement and cross-functional alignment. Travel up to 50% may be required.