Vendor Operations Lead — Data-Driven Vendor Management

Socket.dev; Sunnyvale (CA); On-site; USD 105,000 - 151,000; Full time

Job summary

Google in Sunnyvale, California seeks a Program Manager to lead complex, multi-disciplinary vendor management projects from start to finish, coordinating with stakeholders to plan requirements, manage schedules, identify risks, and communicate across cross-functional partners.

In gTech Users and Products (gUP), you’ll advocate for users by delivering support and improvements across Google’s product ecosystem, and contribute to localization, partner integrations, and training.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in operations or business management, and vendor management.
• 5 years of experience using analytics or applying project management tools to address business issues.

Responsibilities

• Monitor vendor performance, ensure compliance with goals, and manage invoices.
• Drive quality performance management through ensuring QA insights and collection from vendors, and assist vendors with pre-launch quality readiness.
• Develop and maintain SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs.
• Serve as the primary point of contact for assigned vendor engagements, and communicate operational/process updates to vendors.

Skills

Operations management

Vendor management

Analytics

Project management tools

Education

Bachelor's degree or equivalent practical experience

Job description

Google in Sunnyvale, California seeks a Program Manager to lead complex, multi-disciplinary vendor management projects from start to finish, coordinating with stakeholders to plan requirements, manage schedules, identify risks, and communicate across cross-functional partners.

In gTech Users and Products (gUP), you’ll advocate for users by delivering support and improvements across Google’s product ecosystem, and contribute to localization, partner integrations, and training.