Vendor Manager Analyst

Anchor Point Technology Resources; Indianapolis (IN); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Anchor Point Technology Resources in Indianapolis seeks a Vendor Management Analyst to support third-party vendor oversight, coordinate QBRs, and manage monthly performance scorecards. The role balances governance with urgent operational needs in a hybrid work environment.

You will collaborate with procurement, risk management, and internal stakeholders to monitor performance, drive accountability, and resolve escalations, ensuring alignment with business objectives and ongoing vendor governance.

Qualifications

• Strong relationship management, organizational, communication and problem-solving skills.

Responsibilities

• Coordinate and facilitate quarterly business reviews with assigned vendors and internal stakeholders.
• Develop, maintain and distribute monthly vendor performance scorecards and KPI reporting.
• Track vendor commitments, action items and performance improvement plans.
• Manage day-to-day vendor escalations, issues and operational drills to ensure timely resolution.
• Partner with business owners, procurement and risk management to support vendor governance activities.
• Identify trends, risks and opportunities for improvement within vendor relationships.
• Maintain documentation, reporting and governance artifacts related to vendor performance and oversight.

Job description

This is a contract, hybrid position located in Indianapolis, IN.

Job Description:

The Vendor Management Analyst is responsible for supporting the ongoing management and oversight of strategic third-party vendors. This role facilitates quarterly business reviews (QBRs), coordinates monthly vendor performance scorecards, and serves as a primary point of contact for day-to-day vendor escalations and operational issues. The analyst works closely with internal stakeholders and vendor partners to monitor performance, drive accountability, resolve issues, and ensure alignment with business objectives.

Key Responsibilities

• Coordinate and facilitate quarterly business reviews with assigned vendors and internal stakeholders.
• Develop, maintain, and distribute monthly vendor performance scorecards and KPI reporting.
• Track vendor commitments, action items, and performance improvement plans.
• Manage day-to-day vendor escalations, issues, and operational "fire drills" to ensure timely resolution.
• Partner with business owners, procurement, and risk management teams to support vendor governance activities.
• Identify trends, risks, and opportunities for improvement within vendor relationships.
• Maintain documentation, reporting, and governance artifacts related to vendor performance and oversight.

This role requires strong relationship management, organizational, communication, and problem-solving skills, with the ability to balance vendor governance activities alongside urgent operational needs.