Senior Vendor Governance Analyst

Blue Cross and Blue Shield of Minnesota; Eagan (MN); Presencial; USD 90.000 - 140.000; Jornada completa

Descripción de la vacante

Blue Cross and Blue Shield of Minnesota is seeking a Senior Vendor Governance Analyst to manage a diverse vendor portfolio, oversee performance, and align contracts with SLAs and business objectives. The role interfaces with vendors, business partners, and cross-functional teams to drive governance and cost optimization.

The position emphasizes vendor lifecycle management, issue resolution, and mentorship of analysts while leading initiatives to strengthen vendor management practices within

Responsabilidades

• Develop and maintain strong vendor relationships and foster collaboration.
• Monitor vendor performance with regular reviews and address issues.
• Identify opportunities for performance improvement and cost reduction.
• Ensure SLAs, deliverables, and compliance are included in RFXs and contracts.
• Educate business partners on Blue Cross expectations throughout the relationship.
• Coordinate with Procurement Leadership to ensure contract requirements are followed.
• Establish and monitor vendor scorecards to track performance against SLAs.

Descripción del empleo

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

The Senior Vendor Governance Analyst is a vital member of the Blue Cross Procurement Services team, responsible for independently managing a diverse portfolio of vendor relationships and ensuring strong operational, contractual, and strategic alignment across the organization. This role leads vendor performance oversight by establishing and evolving scorecards, conducting regular business reviews, and monitoring performance against Service Level Agreements (SLAs), metrics, and compliance requirements. Serving as a key liaison between vendors, business partners, and cross‑functional teams, the Senior Analyst provides subject‑matter expertise in vendor governance, identifies opportunities for performance improvement and cost optimization, and supports the development of procurement strategies that meet business objectives. This role also guides stakeholders through the full vendor lifecycle, ensures expectations are clearly understood and upheld, facilitates issue resolution and “get well” plans when needed, and mentors analysts while leading workstreams to strengthen overall vendor management practices.

What You’ll Do

• Independently develop and maintain strong relationships with vendors, fostering effective communication and collaboration.


• Monitor vendor performance, conduct regular reviews, and address any issues or concerns.


• Identify and alert leadership of opportunities and solutions for performance improvement and cost reduction through vendor optimization and other means.


• Works closely with business partners to ensure SLAs, deliverables, compliance requirements and expectations are adequately incorporated into RFXs and vendor contracts to facilitate the management of vendor performance. Support the position of Blue Cross in vendor discussions.


• Communicate with assigned business partners to ensure they are properly educated on Blue Cross expectations throughout the lifecycle of the relationship.


• Works closely with Blue Cross Procurement Services Leadership to ensure Relationship Managers understand their contractual requirements for any engagement. Addresses instances were recommendations are not followed.


• Establish and monitor vendor scorecards (quantitative and qualitative measures of performance against selected SLAs and metrics) to monitor and manage vendor performance based on a defined set of criteria. Establish new criteria as vendors, technology, and reporting ability evolves