Vendor Management Lead: Contracts & Risk Optimization

Closing USA, LLC; Plano (TX); On-site; USD 88,000 - 121,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition reimbursement

Generous PTO

Job summary

loanDepot is seeking an experienced Vendor Management professional to lead onboarding, due diligence, contract administration, and ongoing vendor performance reviews. You will craft and edit MSAs, SOWs, and subscription agreements while advising stakeholders on risk and cost optimization.

You will produce monthly reports, metrics, and dashboards, support RFPs, renewals, and COI management, and help align vendor practices with regulatory requirements across the enterprise.

Qualifications

• Bachelor’s Degree preferred, or minimum of six (6) + years’ experience working in a similar field.
• Experience reviewing and managing vendor contracts and service agreements.
• Strong analytical, organizational, and project management skills.
• Experience in developing reports, metrics, and performance scorecards.
• Ability to manage multiple priorities and work effectively with cross-functional stakeholders.
• Experience in the Mortgage industry preferred.
• Legal or contract administration experience preferred.

Responsibilities

• Manages day-to-day vendor management activities, including onboarding, due diligence reviews, contract administration, ongoing monitoring, and offboarding.
• Conducts vendor analyses and optimization activities, including identifying opportunities for vendor consolidation, cost savings, pricing improvements, invoice review, and management reporting.
• Creates reviews, edits, and advises on vendor management documentation, including but not limited to MSAs, SOWs, subscription agreements, and policy guidance to help protect the Company's interests.
• Exercises discretion in evaluating, adding, modifying, or removing contractual risk language to support business needs while maintaining appropriate risk controls.
• Analyzes interprets, and communicates vendor management information, guidance, and reporting to management and business stakeholders.
• Provides consultation and guidance to business partners regarding vendor risks, contractual obligations, pricing considerations, and scope negotiations.
• Prepares monthly performance assessments, reporting packages, metrics, and status updates related to key vendor relationships.
• Manages Requests for Proposal (RFPs) and supports vendor selection and engagement activities.
• Oversees Gatekeeper workflow activities, including contract intake, renewals, terminations, certificates of insurance (COIs), and contract administration.
• Recommends enhancements to vendor management processes, controls, and risk management practices aligned with industry standards and organizational objectives.
• Analyzes service-level performance, cycle times, and costs to ensure vendors deliver services in accordance with contractual expectations and business requirements.
• Addresses vendor performance issues and contractual non-compliance while maintaining effective working relationships with internal and external stakeholders.
• Develops processes, scorecards, and monitoring tools that support vendor performance management and maximize vendor effectiveness.
• Oversees staff responsible for vendor management activities and provides guidance, training, and support to ensure effective program execution.
• Maintains vendor contract repositories and monitors key contractual obligations, renewal timelines, and critical business terms.
• Supports internal audits, regulatory examinations, and risk assessments related to vendor management activities and documentation.
• Performs other duties and projects assigned.

Skills

Vendor management

Contract review

Reporting & analytics

Stakeholder communication

Education

Bachelor's degree

6+ years experience

Job description

loanDepot is seeking an experienced Vendor Management professional to lead onboarding, due diligence, contract administration, and ongoing vendor performance reviews. You will craft and edit MSAs, SOWs, and subscription agreements while advising stakeholders on risk and cost optimization.

You will produce monthly reports, metrics, and dashboards, support RFPs, renewals, and COI management, and help align vendor practices with regulatory requirements across the enterprise.