Vendor & Calibration Services Coordinator

JM Test Systems, Inc.; Baton Rouge (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA with employer contribution

Paid time off and holidays

401(k) with company matching

Company-paid life insurance

Disability insurance options

Supplemental insurance policies

Employee referral bonus program

Training and development opportunities

Growth opportunities at JMTest Systems

Job summary

JM Test Systems, Inc. is seeking a To-Factory Specialist who will own outsourced calibration and repair projects from approval to completion.

You will coordinate vendor quotes, purchase orders in Sage, and shipments, ensuring documents accompany equipment and quality certificates meet standards. The role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Required: High school diploma or equivalent.
• Required: Strong organization and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Required: Strong written and verbal communication and a customer service mindset with a sense of urgency.
• Required: Basic computer skills, including Microsoft Office.
• Required: Ability to work independently and solve problems effectively.
• Required: Ability to lift up to 50 lbs. and occasionally travel to other locations for training or support.
• Preferred: Experience with Sage or another ERP system.

Responsibilities

• Coordinate outsourced service: review work orders, request quotes, pricing, RMAs, provide estimates to customers, secure approvals.
• Manage purchasing and shipping: create and manage purchase orders in Sage, coordinate shipments to vendors, follow up on return dates.
• Verify quality on return: check equipment and documentation for accuracy, ensure calibration certificates meet quality standards, process receipts, route equipment back to lab.
• Keep everyone informed: act as liaison between customers, vendors, and internal teams with timely updates.
• Maintain accurate records: track updates in CalMapp and document outsourced work and communications.
• Manage vendors and measure results: track vendor performance and turnaround-time KPIs, research new vendors, improve processes and workflows.

Skills

Strong organization

Attention to detail

Customer service mindset

Verbal communication

Independent problem solving

Education

High school diploma or equivalent

Tools

Sage ERP

Job description

JM Test Systems, Inc. is seeking a To-Factory Specialist who will own outsourced calibration and repair projects from approval to completion.

You will coordinate vendor quotes, purchase orders in Sage, and shipments, ensuring documents accompany equipment and quality certificates meet standards. The role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.