Vending Support Specialist

PTSolutions; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay with overtime eligibility

Paid holidays and vacation

Company-paid medical, vision, and dental insurance

401(k) with company match

Tuition reimbursement and growth opportunities

Company-provided uniforms and training

Job summary

PTSolutions is looking for a Vending Support Specialist to join our team in Portland, Oregon. This role involves installing and maintaining advanced vending systems, training customers, and troubleshooting issues to ensure seamless operations.

The ideal candidate has field service experience, troubleshooting skills, and a strong customer service focus. We offer competitive pay, company-paid medical, dental insurance, and more.

Qualifications

• Field service or hands-on mechanical experience, ideally in industrial or vending.
• Strong troubleshooting and repair skills are essential.
• Excellent customer service and the ability to communicate effectively.
• Willingness to travel regularly to customer sites.
• Attention to detail in recordkeeping.

Responsibilities

• Install and set up vending systems at customer locations.
• Perform preventative maintenance and repairs.
• Train customer teams on system operation and best practices.
• Conduct cycle counts and basic machine calibration.
• Maintain accurate customer and product info in the database.
• Collaborate with sales and inventory teams to resolve issues.

Skills

Field service experience

Troubleshooting skills

Customer service

Mechanical experience

Communication skills

Job description

Job Description

Join the PTSolutions Team

PTSolutions is one of the Top 100 industrial distributors in the U.S., with 40+ locations and a growing national presence. We help manufacturers streamline their operations with advanced vending and inventory systems - and we need experienced field technicians to keep those systems running at their best.

Are you a problem-solver who enjoys working with both people and technology?

As a Vending Support Specialist, you'll play a critical role in keeping our customers' operations running smoothly. From installing and maintaining advanced vending systems to training customers and troubleshooting issues, you'll be the go-to expert ensuring seamless service and support.

This role is perfect for someone who is hands-on, customer-focused, and thrives in a dynamic environment where no two days look the same.

Responsibilities

• Install and set up vending systems at customer locations
• Perform preventative maintenance, repairs, and troubleshooting
• Train customer teams on system operation and inventory best practices
• Conduct cycle counts, restocking, and basic machine calibration
• Maintain accurate customer and product information in our database
• Partner with sales and inventory teams to resolve on-site issues quickly

Required Experience

• Field service or hands-on mechanical experience (preferred: industrial, vending, or warehouse automation)
• Strong troubleshooting and repair skills
• Great customer service and communication
• Ability to travel regularly to customer sites
• Attention to detail with accurate recordkeeping

Benefits

• Competitive pay with overtime eligibility
• Paid holidays, paid vacation, and attendance awards
• Medical, vision, and dental insurance (company-paid dental)
• 401(k) with company match
• Tuition reimbursement and growth opportunities
• Company-provided uniforms and training

Join a team that values problem-solving, craftsmanship, and customer partnership.

Apply now to grow your career with a leader in industrial supply and service.