Vending Support Specialist

Production Tool Supply Company LLC; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

PTSolutions in Portland, OR, is seeking a Vending Support Specialist to install, maintain, and support industrial vending and inventory systems at customer sites. You’ll be the hands-on expert, helping customers operate the systems and resolve issues quickly.

This role suits a hands-on, customer-focused problem-solver who thrives in a dynamic environment where no two days are the same, with regular travel to client sites and a focus on reliable service.

Qualifications

• Field service or hands-on mechanical experience (preferred: industrial, vending, or warehouse automation).
• Strong troubleshooting and repair skills.
• Great customer service and communication.
• Ability to travel regularly to customer sites.
• Attention to detail with accurate record-keeping.

Responsibilities

• Install and set up vending systems at customer locations.
• Perform preventative maintenance, repairs, and troubleshooting.
• Train customer teams on system operation and inventory best practices.
• Conduct cycle counts, restocking, and basic machine calibration.
• Maintain accurate customer and product information in our database.
• Partner with sales and inventory teams to resolve on-site issues quickly.

Skills

Field service experience

Troubleshooting

Customer service

Travel willingness

Record-keeping

Job description

PTSolutions is one of the Top 100 industrial distributors in the U.S., with 40+ locations and a growing national presence. We help manufacturers streamline their operations with advanced vending and inventory systems — and we need experienced field technicians to keep those systems running at their best.

Are you a problem-solver who enjoys working with both people and technology?

As a Vending Support Specialist, you’ll play a critical role in keeping our customers’ operations running smoothly. From installing and maintaining advanced vending systems to training customers and troubleshooting issues, you’ll be the go‑to expert ensuring seamless service and support.

This role is perfect for someone who is hands‑on, customer-focused, and thrives in a dynamic environment where no two days look the same.

Experience and Skills

What You’ll Do

As a Vending Support Specialist, you’ll be the hands‑on expert who installs, maintains, and supports industrial vending machines and inventory systems at customer sites.

In this role, you will:

Install and set up vending systems at customer locations

Perform preventative maintenance, repairs, and troubleshooting

Train customer teams on system operation and inventory best practices

Conduct cycle counts, restocking, and basic machine calibration

Maintain accurate customer and product information in our database

Partner with sales and inventory teams to resolve on‑site issues quickly

What You Bring

Field service or hands‑on mechanical experience (preferred: industrial, vending, or warehouse automation)

Strong troubleshooting and repair skills

Great customer service and communication

Ability to travel regularly to customer sites

Attention to detail with accurate record‑keeping

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.

Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.