VENDING OPERATIONS CLERK (OA) (FULL TIME)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Bethesda (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Bethesda seeks a detail‑oriented clerical assistant to support Vending and Micro Markets operations, performing data entry, reporting, and statistical/financial data preparation to ensure accurate records.

The role includes reconciling cash reports, coordinating with vendors, inputting data into the VMS and Lawson systems, handling invoices, maintaining asset records, payroll data, and responding to inquiries while upholding confidentiality.

Qualifications

• General experience: 1 year progressively responsible clerical or office work demonstrating ability to perform satisfactorily.
• Specialized experience: 1 year clerical/administrative support or related duties demonstrating ability to perform the job.
• Substitution: 1-2 years of post-high‑school study may substitute for each 6 months of general and 1 year specialized experience.

Responsibilities

• Receives and reconciles cash reports; verifies credit card uploads and inputs corrections in the system.
• Ensures contracted vendors submit reconciliation forms and balances data in VMS.
• Reviews vendor invoices for cost accuracy and updates the VMS system.
• Prepares monthly Vending/Micro Market reports, including gross profit, inventory, and journal entries.
• Processes Lawson requisitions and acts as a Purchase Card holder.
• Receives equipment in Lawson and updates VMS with fixed asset numbers.
• Enters information into VMS for Micro Market vendors and vending data.
• Manages customer service calls and emails, logs calls in VMS, and follows up with contractors.
• Maintains payroll/time cards and Sub-Custody Change Fund documents.

Job description

Job Summary

Performs a variety of clerical and administrative duties which involve preparing statistical and financial data maintaining reports and managing data entry for Vending and Micro Markets.

Performs a variety of clerical and administrative duties which involve preparing statistical and financial data maintaining reports and managing data entry for Vending and Micro Markets.

Duties And Responsibilities

• Receives various cash reports from Vending Operations Workers. Reconciles cash reporting form with cash office reports. Reviews to ensure credit card sales have uploaded and manually inputs to correct errors.
• Ensures contracted vendors submit reconciliation forms monthly and inputs data into VMS system. Runs reports to ensure the contractor information is balanced.
• Review vendor invoices to ensure that product cost match product cost in VMS system.
• Prepares Monthly Vending Machine Micro Market Reports to include gross profit report month end inventory and Journal Entries etc.
• Processes Lawson requisitions and is the Purchase card holders.
• Receives equipment purchases in Lawson and is responsible for updating the VMS system with the fixed asset number.
• Enters in information into the VMS system to include Micro Market Contracted vendors and vending data.
• Manages customer service calls emails dealing with broken machines. Determines the identity of the caller and records pertinent information that is inputted into the VMS system and relayed to the appropriate associates. For contractor owned machines notifies contractors of problems logs the trouble call in the VMS system and follows up with the contractor that is has been resolved. Provides information in response to operation inquiries to appropriate officials and solves minor problems.
• Prepares documentation for commission reports to ensure payments to commands based on MOA perimeters.
• Maintains refund claims for contracted and NEX owned machines to ensure they are properly logged in the VMS system and reimbursements are received from contracted vendors.
• May be required to assist in the warehouse and with receiving functions should the business need arise.
• Order office supplies for vending associates within the vending department.
• Maintains payroll and time cards for associates.
• Maintains Sub-Custody Change Fund documents from Cash Office.
• Maintains records of all NEXCOM Notices Instructions SOPs etc.
• Works under the general supervision of a designated supervisor. Work is performed independently and within the framework of established policies procedures and guides and is reviewed for accuracy neatness and adequacy. Refers unusual problems to supervisor for resolution. Is required to maintain a level of confidentiality.
• Performs other related duties as assigned.

General Experience

1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position.

And Specialized Experience

1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position.

Or Substitution Of Education For Experience

1 2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.

Primary Location

United States-Maryland-Bethesda

Organization

Bethesda

Schedule

Full-Time (35 + hours)

Unposting Date

Sep 23, 2026, 8:59:00 PM