Vehicle Title Operations Lead — Boston

Lendbuzz; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Lendbuzz in Boston is seeking a data-driven Vehicle Title Supervisor to lead a team of 10+ professionals. This role focuses on operational excellence, performance management, and metrics through effective team leadership.

The ideal candidate will oversee title operations, ensure compliance with DMV regulations, and maintain accountability while motivating their team. Strong experience in vehicle title processes and team management is essential. This is a fully in-office position.

Qualifications

• 5+ years of hands-on vehicle title experience required.
• Proven team management experience of 10+ employees preferred.
• Experience in developing and enforcing daily production metrics.

Responsibilities

• Design and implement daily and weekly KPIs for the title department.
• Monitor team metrics to ensure production goals are met.
• Provide feedback and conduct performance reviews.

Skills

DMV workflows

Metrics development

Team leadership

Salesforce reporting

Google Sheets

Job description

Lendbuzz in Boston is seeking a data-driven Vehicle Title Supervisor to lead a team of 10+ professionals. This role focuses on operational excellence, performance management, and metrics through effective team leadership.

The ideal candidate will oversee title operations, ensure compliance with DMV regulations, and maintain accountability while motivating their team. Strong experience in vehicle title processes and team management is essential. This is a fully in-office position.