Vehicle Registration Coordinator

Penske-Vehicle-Services; Plano (TX); On-site; USD 40,000 - 58,000; Full time

Job summary

Penske Vehicle Services in Plano, TX is seeking a Plano Vehicle Registrations Coordinator to manage registrations, renewals, and transfers for company cars and employee leases. You will coordinate with employees, dealerships, vendors and DMVs to ensure compliance and timely processing.

This role requires strong customer service, data entry accuracy, and the ability to multi-task in a fast-paced environment.

Qualifications

• High School diploma or GED required; higher education preferred.
• Strong customer service skills; good verbal and written communication.
• Must be a high-energy individual with a strong work ethic and desire to succeed.
• Strong analytical and computer skills.
• Ability to multi-task while ensuring follow-up and execution of tasks.
• High level of organization; ability to work in a fast-paced environment.
• Ability to adapt to diverse client and management teams.
• Able to lift up to 50 lbs.
• 401(k) with employer match; PTO; disability benefits.

Responsibilities

• Assist with initial registration and registration renewals for company cars and employee leases, coordinating with employees, dealerships, vendors, and DMVs.
• Ensure all vehicle registration information is properly tracked in the company car database.
• Understand differences between vehicle types to ensure accurate registration in the database.
• Provide education to Toyota team members on registration processes and required documents.
• Review and approve online employee registration submissions daily.
• Assist employees moving between states with transferring registration to the new state.
• Keep Personally Identifiable Information (PII) private and secure.
• Answer employee questions via phone, email or in person with excellent customer service and lease program knowledge.
• Ensure communications from employees are addressed quickly and accurately or redirected to the right party.

Skills

Customer service

Communication

Multi-tasking

Data entry

Attention to detail

Team coordination

Education

High School diploma or GED

Associate or Bachelor degree preferred

Job description

Career Opportunities with Penske Vehicle Services

Current job opportunities are posted here as they become available.

Position: Plano Vehicle Registrations Coordinator

Reports To: Vehicle Lifecycle Manager

Description

The Penske Vehicle Delivery Center and Lifecycle teams are responsible for the tracking, preparation, registration, exchange, and disposal of Toyota employee lease vehicles as well as company cars. A variety of computer applications and software is utilized to ensure compliance with State and Department of Motor Vehicles regulations, as well as Toyota employee policies

Essential Job Functions:

• Assist with initial registration and registration renewal of company car and employee lease vehicles (requires coordination with employees, dealerships, vendors, and DMVs)


• Ensure all vehicle registration information is properly tracked in the company car database


• Understand the difference between vehicle types to ensure registration is tracked accurately in the company car database (demos and company cars vs employee leases)


• Provide education to Toyota team members on overall registration processes such as what documents are needed, and what our team will handle to support their needs vs what is expected of the employee


• Perform daily task of review and approval of online employee registration submissions


• Provide instruction and assistance to employees moving from state to state with transferring their vehicle registration to the new state


• Keep team member Personally Identifiable Information (PII) private and secure

Customer Service / Communications:

• Answer employee questions via phone, email or in person while displaying excellent customer service skills and an overall understanding of the lease benefit program


• Ensure communications from employees are addressed quickly and accurately, or transferred to the appropriate party to answer

Qualifications

• High School diploma or GED required, Associate’s or Bachelor’s degree preferred


• Excellent customer service skills; strong verbal and written communication


• Must be a high energy individual with a strong work ethic and desire to succeed


• Strong analytical and computer skills


• Must be able to multi-task while ensuring follow up and execution of required tasks


• High degree of organization and ability to work effectively in a fast-paced environment


• Ability to navigate challenging business environments while quickly assimilating to diverse client, and management team


• Able to lift up to 50 lbs.


• 401(k) with an employer match program.


• Paid time off (PTO).


• Short-term and long-term disability. Performance-based bonus incentive program.