Vehicle Quality Engineer: Root-Cause & Supplier Resolution Lead

NIvel Parts and Manufacturing; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

NIvel Parts and Manufacturing in Jacksonville, FL seeks an experienced Engineer to lead field issue triage, root-cause analysis, and cross-functional problem solving across suppliers and internal teams. The role drives containment actions, design improvements, and updates to work instructions for golf cart subsystems.

The candidate will manage engineering changes, maintain BOMs, and support validation and testing activities, ensuring alignment with safety and quality standards.

Qualifications

• Must have strong root-cause analysis capabilities (8D, 5-Why) with corrective actions and verification.
• Experience working with suppliers on issue resolution and quality improvement.
• Ability to read and interpret engineering drawings/specifications and maintain documentation.
• Excellent communication and ability to lead cross-functional teams to closure.

Responsibilities

• Lead triage and resolution of vehicle-related field, warranty, and assembly issues; define containment actions and drive to closure.
• Own structured problem solving with suppliers and internal teams, including 8D/5-Why root-cause analysis, corrective actions, and verification of effectiveness.
• Partner with internal assembly to address build issues, improve workmanship/DFM, and update work instructions as needed.
• Drive design and process improvements based on recurring failure modes, cost of quality, and customer feedback.
• Coordinate cross-functional communication (Engineering, Quality, Purchasing, Operations, Aftersales) and provide clear status updates, risks, and next steps.
• Manage engineering changes from concept through implementation (documentation, release, supplier alignment, and production cut-in).
• Maintain accurate BOMs and parts/technical documentation; ensure alignment between engineering releases, ERP/PLM data, and parts manuals.
• Support validation/testing activities as needed (fit/function checks, failure analysis, and confirmation testing for corrective actions).
• Provide engineering and design support for golf cart and subsystems and assist with concept evaluation, design reviews, and feasibility assessments.
• Ensure golf cart design activities align with applicable safety, regulatory, and quality standards.

Skills

Root-cause analysis (8D / 5-Why)

Supplier collaboration

Cross-functional leadership

Reading engineering drawings

Education

Bachelor’s degree in mechanical engineering

Tools

ECR/ECO change control

Job description

NIvel Parts and Manufacturing in Jacksonville, FL seeks an experienced Engineer to lead field issue triage, root-cause analysis, and cross-functional problem solving across suppliers and internal teams. The role drives containment actions, design improvements, and updates to work instructions for golf cart subsystems.

The candidate will manage engineering changes, maintain BOMs, and support validation and testing activities, ensuring alignment with safety and quality standards.