Vehicle Operations Support Specialist II (Manheim)

Cox Communications; Carleton (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the automotive sector seeks a Vehicle Operations Support Specialist II. This role involves data entry, documentation maintenance, and communication with departments to ensure accuracy and efficiency. Candidates should possess strong communication and organizational skills, with a High School Diploma required. The position offers a competitive hourly wage and benefits, including paid time off and health insurance, in a supportive work environment.

Benefits

Paid time off

Paid holidays

Health insurance

Retirement plans

Qualifications

• 1-3 years of clerical or administrative experience in the automotive industry preferred.
• Ability to lift up to 25 pounds and perform physical tasks.

Responsibilities

• Perform data entry of charges and verify accuracy before vehicle sale.
• Respond to inquiries regarding parts and vehicle repairs.
• Record payroll information for shop employees.

Skills

Effective communication

Organizational skills

Leadership skills

Basic computer skills

Self-management

Education

High School Diploma or equivalent

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Vehicle Operations Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary based on location, skills, and experience. Position may include additional compensation such as commissions or incentives.

Job Description

Job Duties

1. Perform data entry of charges and verify accuracy before vehicle sale.
2. Maintain documentation and verify invoices against work orders for correctness.
3. Respond to inquiries regarding parts and vehicle repairs, providing quality service and problem resolution.
4. Communicate daily with departments and management to ensure all information is received and posted timely.
5. Submit estimates via email to relevant accounts.
6. Keep updated on account contracts related to posting.
7. Record payroll information for shop employees.
8. Follow all safety procedures, participate in safety activities, and demonstrate safety commitment.
9. Perform additional duties as assigned by management.
10. Work overtime as needed based on business requirements.

Work Shift:

• Monday - Friday: 6:00am - 2:30pm

Qualifications:

• High School Diploma or equivalent required.
• 1-3 years of clerical or administrative experience in the automotive industry preferred.
• Effective communication and organizational skills required.
• Basic computer skills necessary.
• Ability to operate general office equipment.
• Leadership skills to motivate and lead others.
• Self-managed and proactive.
• Ability to lift up to 25 pounds and perform physical tasks such as bending, stooping, climbing stairs, and reaching.
• Prolonged sitting or standing, repetitive data entry, manual dexterity required.
• Vision abilities including close, distance, and depth perception.

Drug Testing

Pre-employment drug test required; Cox Automotive does not test for marijuana but maintains a drug-free workplace where illegal drug use during work hours or on company property is prohibited.

Benefits

Minimum of sixteen hours paid time off monthly, seven paid holidays, and additional leave options such as bereavement, voting, jury duty, volunteer, military, and parental leave.

About Us

Cox Automotive is transforming the automotive industry with innovative technology and excellent customer experiences. Employees work on brands like Autotrader, Kelley Blue Book, vAuto, and Manheim, enjoying a supportive, people-centered environment. Benefits include health insurance, retirement plans, and paid time off. Cox is an Equal Opportunity Employer and provides accommodations for applicants with disabilities. Applicants must be authorized to work in the U.S. without sponsorship.