Search Engine Optimization Support Specialist II (Dealer.com)

Cox Communications; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company seeks an SEO Support Specialist II to manage client relationships and optimize search engine performance. This role involves direct client communication, strategy execution, and performance analysis using various SEO tools. The ideal candidate will have strong communication skills, a background in SEO, and the ability to manage multiple priorities. This position offers remote work flexibility and a competitive hourly rate.

Benefits

Paid Time Off

Health Care Insurance

401(k) Retirement Planning

Flexible Vacation

Qualifications

• 3 years' experience in a related field or equivalent education.
• Understanding of search algorithms and SEO tactics.

Responsibilities

• Communicate with clients to review website performance and strategies.
• Analyze website performance using Dealer.com's analytics platform.
• Execute SEO strategies and provide client-facing reports.

Skills

Customer Service

Client Relationship

Communication

Education

High School Diploma/GED

Tools

Google Analytics

Microsoft Office

Job description

Company

Cox Automotive - USA

Job Family Group

Marketing

Job Profile

Search Engine Optimization Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The SEO Specialist II is the client’s point-of-contact for all organic search related questions and concerns. Besides the monthly scheduled calls to review work and strategize, the client also as direct access to the Specialist via email or phone as needed.

In-Person Attendance (Location Specific):

• Team members residing within driving distance to the Burlington, VT area will be required to be in office once per week (4 times a month)
• The day of the week in person attendance is required, may vary

Your Role:

• Communicate with clients via regular monthly conference calls to review website performance, work completed as part of the SEO program, present strategies for the following month, collaborate on additional strategies to help the client achieve their goals, and generally act as consultant for client’s online search presence.
• Act as SEO account manager, providing clients with direct access (call, email) to answer concerns, defend the service by reinforcing the value of Dealer.com’s SEO programs, or save potential cancellations.
• To improve client site performance in search engines, and utilizing Dealer.com's web platform, execute on strategies using strictly white-hat search engine optimization tactics. Including content writing and optimization, metadata optimization, schema markup implementation, canonical of URLs, 301 redirects, NAP alignment, and natural backlink building.
• Utilizing Dealer.com's analytics platform, analyze and evaluate website performance including, but not limited to, organic visits, visitors, form submissions, conversion rate, bounce rate, and visibility (keyword ranking data) to determine level of client performance and identify areas of opportunities.
• Write client-facing reports on how website is performing to help them understand the benefits of Dealer.com's SEO program. Reports include details on the impact of the SEO campaign, specific key performance metrics, challenges the site is facing, solutions to those challenges, and the work completed along with the reasoning behind the effort.
• To assist with identification of potential site improvements, utilize 3rd party tools like Copyscape, Majestic SEO, Google Webmaster Tools, Google Trends, and Moz Pro.
• Troubleshoot negative trends in key performance indicators and search engine visibility. With assistance, determine cause of trend and take corrective action.
• Complete search engine related requests from clients like market research, webpage optimization, Google Local optimization, and analysis of analytics on demand.

Qualifications:

Minimum-

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
• OR 5 years’ experience in a related field
• Understanding of how search algorithms work
• Knowledge of search engine optimization tactics
• Strong customer service and client relationship skills required
• Ability to manage competing priorities
• Working knowledge of Microsoft Office
• Excellent written and verbal communication skills
• Self-directed, driven, and enthusiastic
• Basic knowledge of HTML
• Willing to train search engine optimization

Preferred-

• Demonstrable experience creating and executing SEO campaigns
• Solid knowledge of website analytics tools like Google Analytics
• Working knowledge of HTML, CSS, and broad website concepts
• Previous client relationship, account management, experience
• Proficient with Microsoft Office

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 05/22/2025