Vehicle Operations Learning Architect

NGV Talent; Sunnyvale (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

NGV Talent partners with a leading vehicle mobility company in Sunnyvale, CA to recruit a Learning Experience Designer for Vehicle Operations. You will design and scale learning programs to prepare operators and teams to safely operate, test, maintain, and support a growing fleet.

You will collaborate with engineers and SMEs to translate complex requirements into practical, engaging, and measurable learning solutions, leveraging AI-enabled approaches and modern learning technologies.

Qualifications

• 4+ years of experience in Learning Experience Design, Instructional Design, Technical Training, Learning Program Design, or Learning & Development.
• Strong understanding of adult learning, instructional design, needs analysis, assessment, and performance-based learning.
• Hands-on experience with Articulate Storyline, Rise, or similar learning-authoring tools.
• Proven ability to translate complex business, technical, and operational requirements into structured learning solutions.
• Experience developing learning across multiple formats, including LMS/LXP content, e-learning, documentation, presentations, video, instructor-led training, and hands-on learning.

Responsibilities

• Design and develop Vehicle Operations learning programs across the employee lifecycle, from onboarding and foundational skills through advanced technical training, qualification, certification, and ongoing proficiency.
• Partner with Vehicle Operations leaders, engineers, SMEs, and cross-functional stakeholders to identify capability gaps and define learning and proficiency requirements.
• Translate complex technical, operational, and safety requirements into practical and engaging learning experiences.
• Develop training using a variety of formats, including instructor-led training, e-learning, vehicle-based practice, simulations, scenarios, assessments, job aids, documentation, and performance support.
• Apply adult learning principles, instructional design, learning science, and performance-based design to determine the right solution for each business need.
• Build and maintain learning curricula, learning paths, facilitator guides, learner materials, assessments, job aids, and digital learning experiences.
• Use tools such as Articulate Storyline, Articulate Rise, or similar authoring platforms to create high-quality digital learning experiences.
• Leverage generative AI and emerging learning technologies to accelerate content development, personalize learning, and create scalable knowledge and performance-support solutions.
• Collaborate with technical SMEs and engineering teams to ensure training content is accurate, current, and aligned with evolving vehicle technologies and operational procedures.
• Develop and support technical certification, qualification, and proficiency programs where appropriate.
• Measure learning effectiveness using learner feedback, assessment results, proficiency data, operational performance, and business outcomes.
• Continuously improve training programs based on learner needs, operational requirements, and business performance.
• Manage multiple learning projects simultaneously and drive deliverables from concept through implementation.

Skills

Learning Experience Design

Instructional Design

Technical Training

Learning Program Design

Learning & Development

Articulate Storyline

Articulate Rise

Project Management

Communication

Tools

Confluence

Google Workspace

LMS/LXP platforms

Ethena

Cornerstone

Generative AI tooling

Job description

NGV Talent partners with a leading vehicle mobility company in Sunnyvale, CA to recruit a Learning Experience Designer for Vehicle Operations. You will design and scale learning programs to prepare operators and teams to safely operate, test, maintain, and support a growing fleet.

You will collaborate with engineers and SMEs to translate complex requirements into practical, engaging, and measurable learning solutions, leveraging AI-enabled approaches and modern learning technologies.