Vehicle Operations Clerk — Maritime Logistics

Matson Logistics; Honolulu (HI); On-site; USD 36,000 - 51,000; Full time

Job summary

Matson Logistics is seeking a dedicated role in Honolulu to assist auto and conventional customers with vehicle availability, booking, delivery, and receipt. The position also supports Neighbor Island ports, handling vessel queries and paperwork.

The role involves database upkeep for container and auto operations, tracking vehicles across east/west bound routes, and coordinating office logistics. Overtime and weekend shifts may be required.

Qualifications

• Computer proficiency.
• Excellent customer service skills.
• Problem analysis and problem resolution at a functional level.
• Excellent interpersonal and communication skills.
• A strong team player.
• TWIC card required.

Responsibilities

• Greets and assists customers, consignees, and truckers in person or with telephone calls regarding availability, booking, delivery, and receipt of vehicles. Answers queries regarding vessel arrivals and departures.
• Compiles and maintains files for west bound and east bound vessels. For east bound vessels, audits, sorts and distributes dock receipts, auto survey sheets, etc.
• Maintain Matson database operating system to ensure accuracy related to container and auto operations, stuff and un-stuff, shipping for east bound and Neighbor Island ports.
• Assists in all phases of tracking and locating east bound, west bound and Neighbor Island vehicles.
• Distributes inter-office mail and monitors facsimile machines. Maintains requisition files, orders office supplies and forms to ensure proper inventory levels.
• Audit transfer from and to P32.

Skills

Computer proficiency

Customer service

Problem solving

Interpersonal skills

Team player

TWIC card

Job description

Matson Logistics is seeking a dedicated role in Honolulu to assist auto and conventional customers with vehicle availability, booking, delivery, and receipt. The position also supports Neighbor Island ports, handling vessel queries and paperwork.

The role involves database upkeep for container and auto operations, tracking vehicles across east/west bound routes, and coordinating office logistics. Overtime and weekend shifts may be required.