Auto Operations Clerk

Matson; Honolulu (HI); On-site; USD 37,000 - 50,000; Full time

Job summary

Matson Logistics, Inc. in Hawaii is seeking a logistics associate to greet customers and trucking partners, assist with vehicle bookings, and support vessel operations from Hawaii’s ports. You will manage files, audit dock receipts, and help locate vehicles across east/west bound routes and Neighbor Island ports.

The role requires a TWIC card, strong communication, and a team‑oriented approach. Overtime and weekend work may be required. Join a values‑driven logistics team in Honolulu.

Qualifications

• TWIC card required.
• Strong interpersonal and communication skills with problem-solving ability.
• Reliable team player capable of overtime and weekend work.

Responsibilities

• Greet and assist customers, consignees, and truckers regarding availability, booking, delivery, and receipt of vehicles.
• Answer queries about vessel arrivals and departures.
• Maintain and audit vessel files and related documents for east/west bound and Neighbor Island ports.
• Track and locate east/west bound and Neighbor Island vehicles as needed.
• Handle internal mail, supplies, and maintain inventory levels; support overtime/weekend operations.

Skills

TWIC card

Computer proficiency

Problem analysis

Interpersonal skills

Team player

Job description

Founded in 1882, Matson (NYSE: MATX) is a leading provider of ocean transportation and logistics services. Matson provides a vital lifeline of ocean freight transportation services to the domestic, non-contiguous economies of Hawaii, Alaska, and Guam, and to other island economies in Micronesia. Matson also operates premium, expedited services from China to Long Beach, California, which includes cargo from other Asia origins, provides services to Okinawa, Japan, and the South Pacific, and operates an international export service from Alaska to Asia.

Matson Logistics extends the geographic reach of Matson’s transportation network throughout North America and Asia. Its integrated logistics services include rail intermodal, highway brokerage, warehousing, freight consolidation, supply chain management, and freight forwarding to Alaska.

Assists Matson auto and conventional customers with the availability, booking, delivery, and receipt of vehicles. In addition, assist Neighbor Island ports and P32 port in the same manner.

What you’ll do:

• Greets and assists customers, consignees, and truckers in person or with telephone calls regarding availability, booking, delivery, and receipt of vehicles. Answers queries regarding vessel arrivals and departures.
• Compiles and maintains files for west bound and east bound vessels. For east bound vessels, audits, sorts and distributes dock receipts, auto survey sheets, etc.
• Maintain Matson database operating system to ensure accuracy related to container and auto operations, stuff and un-stuff, shipping for east bound and Neighbor Island ports.
• Assists in all phases of tracking and locating east bound, west bound and Neighbor Island vehicles.
• Distributes inter-office mail and monitors facsimile machines. Maintains requisition files, orders office supplies and forms to ensure proper inventory levels.
• Able to work overtime and weekends.
• Audit transfer from and to P32.

INTERNAL RELATIONSHIPS:

• MTI CFS, CY, CVS, F&M supervisors, and office staff, CFS warehousepersons, MNC freight operations, Neighbor Island Ports, Customer Service and Honolulu Terminal clerks.

EXTERNAL RELATIONSHIPS:

• Customers, consignees, contract agents, and government agency personnel.

You have these skills and qualifications:

• Computer proficiency.
• Problem analysis and problem resolution at a functional level.
• Excellent interpersonal and communication skills.
• A strong team player.
• TWIC card required.

Physical Demands & Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to operate a personal computer, finger, handle or feel objects, tools or controls; reach with hands or arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

The hourly rate is $31.33 for this position in Hawaii.

At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

#MI

Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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