Vehicle Inspector: Fast-Paced Auto Condition Detective

Carvana; Indiana; Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Quality Benefits

Holiday and PTO

Education Reimbursement

401(k) Matching

Career Path Opportunities

Descripción de la vacante

ADESA, a Carvana-owned company, is seeking a Vehicle Inspector to support customers by inspecting vehicle condition, capturing data, and generating inspection reports. You will interact with dealers and consumers as the face of ADESA, ensuring thorough, accurate inspections and timely reporting.

This on-site role emphasizes safety, customer service, and collaboration within a fast-paced environment, with opportunities to grow within the ADESA network.

Formación

• High School diploma or GED preferred.
• 1 year automotive experience preferred.
• Must be 18 years of age and have a valid driver’s license.
• Able to safely drive a variety of make/model/sizes of vehicles.
• Proficiency with computer systems and applications.

Responsabilidades

• Communicate in a professional manner with customer (dealer or consumer).
• Resolve customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents.
• Ensure internal and external customers receive prompt, efficient and courteous attention.
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage.
• Complete inspection of vehicles and ensure adherence to the defined program for the customer.
• Capture data accurately on a mobile device, work comfortably with software and technology.
• Deliver results in a timely manner.
• Maintain productivity levels as set forth by management.
• Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management.
• Collaborate with Manager and sales team members on customer needs with insights to improve services provided.
• Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown.
• Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived.
• Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection.

Conocimientos

Critical Thinking / Problem Solving

Strong customer service skills

Excellent verbal and written comms

Data entry on handheld device

Team player / cross-department

Safety focus

Multitasking / attention to detail

Fast-paced environment

Educación

High School diploma or GED

1 year automotive experience

Valid driver’s license

Proficiency with computer systems and applications

Herramientas

Paint meters

OBD scanner

Descripción del empleo

ADESA, a Carvana-owned company, is seeking a Vehicle Inspector to support customers by inspecting vehicle condition, capturing data, and generating inspection reports. You will interact with dealers and consumers as the face of ADESA, ensuring thorough, accurate inspections and timely reporting.

This on-site role emphasizes safety, customer service, and collaboration within a fast-paced environment, with opportunities to grow within the ADESA network.