Vehicle Inspection Specialist - Fast-Paced Auto Hub

Carvana; Flint (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

Job summary

ADESA, a Carvana-owned company, seeks an Inspector to evaluate vehicle condition and completeness for customers and dealers. You will document findings with imaging and data entry, acting as the face of ADESA for buyers and sellers.

You will interact professionally, inspect for wear, damage, and compliance with customer programs, and use mobile tools to upload reports. A high school diploma and an ability to drive are required.

Qualifications

• High School diploma or GED preferred
• 1 year automotive experience preferred
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Proficiency with computer systems and applications

Responsibilities

• Communicate in a professional manner with customer (dealer or consumer)
• Resolve any customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents
• Ensure internal and external customers receive prompt, efficient and courteous attention
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage
• Complete inspection of vehicles and ensure adherence to the defined program for the customer.
• Capture data accurately on a mobile device, work comfortably with software and technology.
• Deliver results in a timely manner
• Maintain productivity levels as set forth by management.
• Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management.
• Collaborate with Manager and sales team members on customer needs with insights to improve services provided
• Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown
• Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived
• Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection

Skills

Critical Thinking

Data Entry

Team Player

Customer Service

Safety Focus

Multitasking

Communication Skills

Fast-paced

Education

High School diploma or GED

Tools

Computer Systems

Job description

ADESA, a Carvana-owned company, seeks an Inspector to evaluate vehicle condition and completeness for customers and dealers. You will document findings with imaging and data entry, acting as the face of ADESA for buyers and sellers.

You will interact professionally, inspect for wear, damage, and compliance with customer programs, and use mobile tools to upload reports. A high school diploma and an ability to drive are required.