Vehicle Inspector — Fast-Paced Auto Auction QC

Carvana; Franklin (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

Job summary

ADESA, a Carvana-owned company, seeks a detail-oriented Vehicle Inspector to support dealer and consumer interactions by inspecting vehicles for condition, documenting findings, and uploading results via mobile devices. The role emphasizes accuracy, timely reporting, and professional communication.

You will collaborate with the inspection team, maintain reports, and perform road tests when required, ensuring vehicles meet program guidelines while delivering prompt, courteous service in a

Qualifications

• High School diploma or GED preferred.
• 1 year automotive experience preferred.
• Must be 18 years of age and have a valid driver’s license that meets the requirements.
• Able to safely drive a variety of make/model/sizes of vehicles.
• Proficiency with computer systems and applications.

Responsibilities

• Communicate in a professional manner with customer (dealer or consumer).
• Resolve any customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents.
• Ensure internal and external customers receive prompt, efficient and courteous attention.
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage.
• Complete inspection of vehicles and ensure adherence to the defined program for the customer.
• Capture data accurately on a mobile device, work comfortably with software and technology.
• Deliver results in a timely manner.
• Maintain productivity levels as set forth by management.
• Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management.
• Collaborate with Manager and sales team members on customer needs with insights to improve services provided.
• Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown.
• Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived.
• Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection.
• Complete road test if required by contract or inspection type
• Keep current on technology updates, new releases and product development
• Understand the functionality and ability to use tools such as paint meters, OBD scanner etc.
• Develop and maintain knowledge and expertise in areas of competitor products
• Any other duties assigned by the designated manager

Skills

Critical thinking

Data entry (handheld)

Team player

Customer service

Safety focused

Multitasking

Fast-paced environment

Verbal & written comms

Education

High School diploma or GED

Tools

Computer systems

Job description

ADESA, a Carvana-owned company, seeks a detail-oriented Vehicle Inspector to support dealer and consumer interactions by inspecting vehicles for condition, documenting findings, and uploading results via mobile devices. The role emphasizes accuracy, timely reporting, and professional communication.

You will collaborate with the inspection team, maintain reports, and perform road tests when required, ensuring vehicles meet program guidelines while delivering prompt, courteous service in a