Vehicle Delivery Specialist — Customer Doorstep Service

Carvana; Richmond (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime during busy seasons

Health & Wellness: 100% company-paid医疗

Job summary

Carvana is hiring Customer Advocates in Richmond, VA, offering a starting hourly rate of $20 with growth to $22 based on performance. The role involves delivering vehicles to customers, loading/unloading at the hauler, and completing paperwork with a strong emphasis on safety and excellent customer service.

Qualifications include 2+ years of customer-facing experience and fluency in English. The position requires full-time availability, with rotating days off and a shift from 11am to 9pm.

Qualifications

• 2+ years of customer-facing experience.
• Must be able to read, write, speak and understand English.

Responsibilities

• Deliver vehicles directly to customers using car haulers with full training provided.
• Load/unload vehicles onto the hauler and inspect the vehicle for safe operation.
• Complete customer paperwork and maintain thorough notes in the tracking system.
• Drive safely and maintain a clean driving record per CMV policy.
• Meet state-specific licensing requirements as applicable within the first weeks of employment.

Skills

Customer-facing experience

English proficiency

Job description

Carvana is hiring Customer Advocates in Richmond, VA, offering a starting hourly rate of $20 with growth to $22 based on performance. The role involves delivering vehicles to customers, loading/unloading at the hauler, and completing paperwork with a strong emphasis on safety and excellent customer service.

Qualifications include 2+ years of customer-facing experience and fluency in English. The position requires full-time availability, with rotating days off and a shift from 11am to 9pm.