Vehicle Delivery & Customer Experience Specialist

Paragon Honda; Woodside (NY); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Paragon Honda in Woodside, NY is seeking a Vehicle Delivery Coordinator to join the Sales Department. You will coordinate daily delivery of sold vehicles, verify paperwork, explain delivery documents to customers, discuss aftermarket options, and ensure a smooth, positive delivery experience.

Responsibilities include presenting vehicle features, pairing phones, training on navigation and key fobs, and introducing customers to the Service Department.

Competenze

• At least three years related customer service, sales or automotive experience and/or training.
• Strong working knowledge of personal device technology with effective communication.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Valid Driver's License and age 18+ requirement.

Mansioni

• Compare serial numbers of vehicle being delivered against paperwork and ensure vehicle is ready to deliver, recording damage and missing items and verifying accessories.
• Deliver vehicles to customers, ensuring understanding of vehicle operations, warranty, and paperwork.
• Educate customers by explaining procedures and features; assist with pairing phones, training garage door openers, navigation and fobs.
• Introduce customers to service department staff to emphasize quality and efficiency of service repairs and maintenance; assist with scheduling first service appointment.
• Follow up on post-delivery items, title work, and special requests to meet expectations.

Conoscenze

Customer service

Sales experience

Interpersonal communication

Computer literacy

Descrizione del lavoro

Paragon Honda in Woodside, NY is seeking a Vehicle Delivery Coordinator to join the Sales Department. You will coordinate daily delivery of sold vehicles, verify paperwork, explain delivery documents to customers, discuss aftermarket options, and ensure a smooth, positive delivery experience.

Responsibilities include presenting vehicle features, pairing phones, training on navigation and key fobs, and introducing customers to the Service Department.