Vehicle Condition Specialist: Appraisals & Inventory

CarMax; Gastonia (NC); On-site; USD 23,000 - 37,000; Full time

Job summary

CarMax is seeking a Vehicle Condition Assessor in Gastonia to precisely document cosmetic and mechanical vehicle conditions for appraisals. You’ll photograph, verify options, and support wholesale operations while collaborating with Buyers and Purchasing Managers.

The role includes inventory transfers and onboarding new associates to maintain excellence. This position requires reliable, detail-oriented individuals who can adapt to outdoor conditions, work nights or weekends as needed, and uphold

Qualifications

• Demonstrated customer service excellence and ability to work across departments.
• Ability to follow standardized processes and maintain accurate records.
• Strong communication for internal/external customers.
• Capable of multi-tasking in a fast-paced environment and working independently.
• Valid driver’s license and willingness to work outdoors in varying weather.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Documentation accuracy

Communication

Multi-tasking

Driver's license

Outdoor work

Flexible hours

On-site appearance

Vehicle assessments experience

Job description

CarMax is seeking a Vehicle Condition Assessor in Gastonia to precisely document cosmetic and mechanical vehicle conditions for appraisals. You’ll photograph, verify options, and support wholesale operations while collaborating with Buyers and Purchasing Managers.

The role includes inventory transfers and onboarding new associates to maintain excellence. This position requires reliable, detail-oriented individuals who can adapt to outdoor conditions, work nights or weekends as needed, and uphold