Vehicle Condition Inspector & Imaging Specialist

CarMax; Charlotte (NC); On-site; USD 23,000 - 37,000; Full time

Job summary

CarMax is seeking a Vehicle Condition Assessor (VCA) in Charlotte to accurately assess and document vehicle conditions for appraisals, ensuring quality and transparency in inventory management. You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and support wholesale operations to drive customer satisfaction.

The role emphasizes attention to detail, teamwork, and the ability to work outdoors in varying weather, with scheduling including nights, weekends, and

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays; physical stamina for walking, bending, kneeling, and standing for extended periods.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Multi-tasking

Independent work

Outdoor work

Job description

CarMax is seeking a Vehicle Condition Assessor (VCA) in Charlotte to accurately assess and document vehicle conditions for appraisals, ensuring quality and transparency in inventory management. You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and support wholesale operations to drive customer satisfaction.

The role emphasizes attention to detail, teamwork, and the ability to work outdoors in varying weather, with scheduling including nights, weekends, and