Vehicle Condition Specialist

CarMax Business Services; Norwood (MA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Holiday pay

Job summary

CarMax in Norwood, MA is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will image wholesale vehicles, update inventory, and support auction operations while ensuring quality and transparency.

The role requires attention to detail, the ability to work outdoors in varying weather, a valid driver's license, and flexibility to work nights, weekends, and holidays.

Qualifications

• Customer service oriented with ability to collaborate across teams.
• Ability to follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Capable of multi-tasking in a fast-paced environment.
• Valid driver’s license and willingness to work outdoors.
• Flexibility to work nights, weekends, and holidays.
• Commitment to CarMax policies and professional appearance.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Documentation

Communication skills

Multi-tasking

Driver's license

Outdoor work

Flexible schedule

Job description

CarMax in Norwood, MA is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will image wholesale vehicles, update inventory, and support auction operations while ensuring quality and transparency.

The role requires attention to detail, the ability to work outdoors in varying weather, a valid driver's license, and flexibility to work nights, weekends, and holidays.