Vehicle Condition Inspector for Appraisals & Imaging

CarMax Business Services; Naples (FL); On-site; USD 23,419 - 37,195; Full time

Benefits offered by this job

Sick leave

Vacation

Holiday pay

Floating holiday

Job summary

CarMax is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions for appraisals, supporting inventory management and wholesale operations. You will collaborate with Buyers, Senior Buyers, and Purchasing Managers, and assist with lot merchandising.

This role requires attention to detail, willingness to work outdoors in varying weather, and availability for nights, weekends, and holidays.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication skills for interactions with customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather.
• Flexibility to work nights, weekends, and holidays; physical ability for standing.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Process adherence

Communication

Multitasking

Valid driver's license

Outdoor work

Night/weekend/holiday availability

Policy compliance

Job description

CarMax is seeking a Vehicle Condition Assessor (VCA) to accurately assess and document vehicle conditions for appraisals, supporting inventory management and wholesale operations. You will collaborate with Buyers, Senior Buyers, and Purchasing Managers, and assist with lot merchandising.

This role requires attention to detail, willingness to work outdoors in varying weather, and availability for nights, weekends, and holidays.