Vehicle Condition Inspector for Accurate Appraisals

CarMax; Raleigh (NC); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Sick leave

Vacation time

Holiday time

Benefits program

Job summary

CarMax Raleigh is hiring a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals. You’ll help with lot merchandising, support wholesale operations, and collaborate with Buyers, Senior Buyers, and Purchasing Managers in a fast-paced environment.

This role emphasizes attention to detail, safe outdoor work, and strong customer service. You’ll follow standardized processes, complete imaging, and ensure inventory accuracy while upholding CarMax

Qualifications

• Deliver exceptional customer service while collaborating across departments.
• Follow standardized processes and maintain accurate records.
• Communicate clearly with internal and external customers.
• Multi-task in a fast-paced environment and work independently.
• Hold a valid driver’s license and be comfortable working outdoors.
• Flexible to work nights, weekends, and holidays; capable of walking, bending and kneeling as needed.
• Commit to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisals.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction operations.
• Complete vehicle secur es and confirmations, verify appraisal details, and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and onboard new associates to maintain operational excellence.
• Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Skills

Customer service

Cross-department collaboration

Records management

Communication skills

multitasking

Independence

Driver's license

Outdoor work

Flexible hours

Physical stamina

Policy adherence

Professional appearance

Job description

CarMax Raleigh is hiring a Vehicle Condition Assessor to accurately document cosmetic and mechanical vehicle conditions for appraisals. You’ll help with lot merchandising, support wholesale operations, and collaborate with Buyers, Senior Buyers, and Purchasing Managers in a fast-paced environment.

This role emphasizes attention to detail, safe outdoor work, and strong customer service. You’ll follow standardized processes, complete imaging, and ensure inventory accuracy while upholding CarMax