Vehicle Condition Inspector: Detail-Driven Auto Evaluator

ACV Auctions; Phoenix (AZ); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

ACV Auctions is seeking an enthusiastic Inspector to join our growing team. You will inspect vehicles at dealerships, auctions, and off-lease sites to detect damage and mechanical problems, and you will prepare condition reports and repair/replacement estimates for our clients.

This role partners with a Territory Manager and a team of Inspectors to ensure an excellent customer experience, build strong dealer relationships, and list vehicles on the ACV Auctions platform.

Qualifications

• 1 year experience in the automobile field with a customer service background.
• Ability to read, write, speak and understand English.
• Valid driver’s license and insured vehicle required.
• Ability to stand and perform manual labor (lifting up to 25 lbs).
• Ability to work outdoors and travel to locations.

Responsabilités

• Actively support efforts to simplify and enhance the customer experience.
• Inspect vehicles at dealerships, auctions, and off-lease to detect damage and mechanical issues.
• Prepare and submit reports of vehicle condition and cost estimates.
• Help sales team upsell or cross-sell services and products.
• Interface with dealers to develop client satisfaction and relationships.
• Travel to dealerships and homes to inspect and write condition reports.
• Take photos and upload them to the image server using company devices.
• List inspected vehicles for bidding and purchasing on the platform.
• Sign up independent dealerships as buyers on the platform.

Connaissances

Customer service

Communication

Problem solving

Independence

Team player

Excellent communicator

Outils

Web-based applications

Description du poste

ACV Auctions is seeking an enthusiastic Inspector to join our growing team. You will inspect vehicles at dealerships, auctions, and off-lease sites to detect damage and mechanical problems, and you will prepare condition reports and repair/replacement estimates for our clients.

This role partners with a Territory Manager and a team of Inspectors to ensure an excellent customer experience, build strong dealer relationships, and list vehicles on the ACV Auctions platform.