Automotive Condition Inspector - Field Expert

ACV Auctions; Bellingham (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector to join our growing team in the United States. Inspectors are the face of ACV, known for car knowledge, energy, and meticulous reporting.

You will inspect vehicles at dealerships or auctions, document condition, and help customers understand findings clearly. Role involves traveling to dealers and homes, taking accurate photos, and creating detailed condition reports.

Qualifications

• 1 year of experience in the automobile field with customer service background.
• Must read, write, speak and understand English.
• Ability to perform manual labor such as standing for extended periods, lifting up to 25 lbs, bending, and squatting.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partnering with a Territory Manager and Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products.
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to and from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple photos of inspected vehicles, match them to a vehicle, and upload to the image server.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

Skills

Customer service

English communication

Valid driver’s license

Manual handling

Job description

ACV Auctions is seeking an enthusiastic Inspector to join our growing team in the United States. Inspectors are the face of ACV, known for car knowledge, energy, and meticulous reporting.

You will inspect vehicles at dealerships or auctions, document condition, and help customers understand findings clearly. Role involves traveling to dealers and homes, taking accurate photos, and creating detailed condition reports.