Vehicle Condition & Appraisal Specialist

CarMax; Milwaukee (WI); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Benefits

Job summary

CarMax, the way your career should be! Milwaukee is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals, ensuring quality and transparency in inventory management that directly impacts customer satisfaction.

You’ll collaborate with Buyers, support lot merchandising, and aid wholesale auction operations in a fast-paced environment. As a VCA, you will perform precise vehicle imaging, complete appraisals with verified details, and help maintain

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Skilled in following standardized processes and maintaining accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed and physical ability for walking, bending, kneeling, and standing for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Job description

CarMax, the way your career should be! Milwaukee is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals, ensuring quality and transparency in inventory management that directly impacts customer satisfaction.

You’ll collaborate with Buyers, support lot merchandising, and aid wholesale auction operations in a fast-paced environment. As a VCA, you will perform precise vehicle imaging, complete appraisals with verified details, and help maintain