VDI Engineer

General Dynamics Information Technology; Springfield (MO); On-site; USD 110,000 - 140,000; Full time

Job summary

General Dynamics Information Technology (GDIT) is hiring a VDI Engineer to design, implement, and maintain enterprise VDI environments across global users. You will serve as SME for Citrix and related virtualization technologies, guiding troubleshooting efforts and ensuring high availability.

The role requires strong analytical and communication skills, a proactive approach to operational excellence, and a passion for secure, scalable desktop solutions.

Qualifications

• Experience designing and implementing enterprise VDI solutions for large environments.
• Strong knowledge of Citrix Virtual Apps and Desktops (7.x+) and related components.
• Proficient in user profile management and virtualization technologies.

Responsibilities

• Architect, design, implement, and maintain VDI solutions for enterprise needs.
• Provide Tier 3 support to resolve complex VDI-related incidents.
• Advise on desktop optimization for interoperability and performance.
• Deliver advanced endpoint support and service requests resolution.
• Maintain expert knowledge of VDI administration and emerging technologies.
• Collaborate across engineering, infrastructure, cybersecurity, and ops teams.
• Contribute to automation, optimization, and identity lifecycle initiatives.
• Conduct evaluations and make recommendations on architecture and tools.

Skills

VDI design & implementation

Citrix XenDesktop & Apps

Citrix Provisioning (PVS) & MCS

PowerShell scripting

VMware vSphere / Hyper-V / Nutanix

AD / GPO / DNS / DHCP

VDI performance tuning

Cross-functional collaboration

Technical mentoring

Education

Bachelor’s degree or equivalent experience

Tools

Citrix ADC (NetScaler)

Terraform

Ansible

Splunk

ControlUp

Citrix Director

SCOM

Job description

Deliver simple solutions to complex problems as a VDI Engineer at GDIT. Here, you'll tailor cutting‑edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a VDI Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared VDI Engineer joining our team to support our intelligence customer in Arnold, MO or Springfield, VA.

HOW A VDI ENGINEER WILL MAKE AN IMPACT

As a Virtual Desktop Infrastructure (VDI) Engineer, you will play a critical role in designing, implementing, and maintaining a secure, scalable, and highly available enterprise VDI environment supporting users across a global organization. You will serve as a subject matter expert (SME) for Citrix and VDI technologies, leading the troubleshooting and resolution of complex performance, availability, and infrastructure issues while driving continuous improvements to the virtual desktop platform.

In this role, you will collaborate with cross‑functional engineering, infrastructure, cybersecurity, and operations teams to design and integrate enterprise solutions that enhance reliability, performance, and user experience. You will also contribute to identity lifecycle management initiatives, infrastructure automation, and process optimization to improve operational efficiency and service delivery.

The ideal candidate has a proven track record of designing, implementing, and supporting large‑scale enterprise VDI environments. You are a self‑motivated engineer with exceptional analytical, troubleshooting, and communication skills who thrives in both independent and collaborative environments. You are passionate about operational excellence, continuous improvement, and delivering secure, resilient, and high‑performing virtual desktop solutions that enable organizational success.

Job Duties include, but are not limited to:

• Architect, design, implement, and maintain Virtual Desktop Infrastructure (VDI) solutions to support enterprise requirements.
• Provide Tier 3 technical support to system administrators by troubleshooting and resolving complex VDI‑related issues.
• Advise on desktop optimization strategies to ensure platform interoperability and serve as a technical liaison for VDI technologies.
• Deliver advanced endpoint support, including troubleshooting and resolution of virtual desktop‑related incidents and service requests.
• Maintain expert‑level knowledge of VDI administration, engineering, implementation, and emerging virtualization technologies.
• Operate effectively across multiple, complex production environments while collaborating with diverse stakeholders and cross‑functional teams.
• Apply advanced technical expertise and a comprehensive understanding of related disciplines to support enterprise infrastructure initiatives.
• Conduct technical evaluations and trade studies, providing recommendations for architecture, solution selection, and make‑versus‑buy decisions.

Required Qualifications

• Bachelor’s degree with 7+ years of relevant experience, or an equivalent combination of education and experience.
• Extensive experience designing, implementing, administering, and troubleshooting Citrix Virtual Apps and Desktops (formerly XenDesktop) version 7.x and later.
• Strong proficiency with Citrix Provisioning Services (PVS) and Machine Creation Services (MCS).
• Working knowledge of user profile management and containerization technologies, including Liquidware ProfileUnity, Microsoft FSLogix, or equivalent solutions.
• Experience administering and troubleshooting Citrix ADC (NetScaler) appliances, including load balancing, SSL, and secure remote access configurations.
• Experience supporting virtualized infrastructure on VMware vSphere, Microsoft Hyper‑V, Nutanix, Citrix XenServer, etc.
• Strong understanding of Windows Server administration, Active Directory, Group Policy, DNS, DHCP, and enterprise networking concepts.
• Experience with VDI performance tuning, capacity planning, monitoring, and troubleshooting in large‑scale enterprise environments.
• Familiarity with PowerShell scripting and automation to support Citrix administration and operational tasks.
• Ability to analyze complex technical issues, develop effective solutions, and communicate recommendations to technical and non‑technical stakeholders.

Preferred Qualifications

• Experience administering and managing Microsoft SQL Server environments, including database maintenance, performance monitoring, backup and recovery, and troubleshooting.
• Knowledge of infrastructure‑as‑code (IaC) and configuration management tools such as Terraform, Ansible, or DSC.
• Experience with enterprise monitoring, logging, and analytics platforms such as ControlUp, Citrix Director, Splunk, or Microsoft SCOM.
• Familiarity with storage technologies that support VDI workloads, including SAN, NAS, and hyperconverged infrastructure (HCI).
• Experience participating in architecture reviews, technology roadmaps, and infrastructure modernization initiatives.
• Knowledge of security frameworks, vulnerability remediation, and STIG compliance within enterprise Windows environments.
• Experience supporting DevOps or CI/CD processes for infrastructure deployments and configuration management.
• Demonstrated ability to mentor junior engineers, lead technical initiatives, and collaborate effectively across engineering, operations, and cybersecurity teams.

Location: On Customer Site

US Citizenship Required