VCS Region Director- Sacramento CA

U.S. Department of Veterans Affairs; Sacramento (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a VCS Region Director to oversee operations across VA medical centers and clinics within a designated region. You will guide mission delivery, financial planning, and performance initiatives, aligning regional strategies with VHA goals and VCS priorities.

This role requires strong leadership, multi-site management experience, and the ability to collaborate with executive leadership to drive efficiency and service improvements.

Qualifications

• Bachelor's degree in business administration or related field; equivalent combination of education/experience.
• Minimum of five years of multi-unit management experience in food service or retail management.
• Operational knowledge of policies and programs within a structured retail or restaurant organization.
• Financial analysis of operating budgets and financial statements; identify trends and implement solutions.
• Experience planning and executing retail, food service, or vending programs across multiple locations.
• Strong leadership across multiple or remote locations and collaboration across teams.
• Proficiency in Microsoft Word, Excel, and PowerPoint (minimum two years).
• ServSafe certification required (or to be obtained within 90 days of hire).

Responsibilities

• Develop and manage budgets to achieve sales goals and financial sustainability.
• Analyze financial reports to identify trends and address operational challenges.
• Provide regional oversight for Human Resources activities including staffing and workforce planning.
• Support staffing strategies and workforce development across the region.
• Conduct site visits to assess operations and ensure policy compliance.
• Implement corrective actions to improve effectiveness.
• Train and develop Canteen Managers and evaluate performance.
• Lead recruitment for key positions including senior roles.
• Drive customer service improvements and uphold quality standards.
• Maintain partnerships with Medical Center leadership and VA officials.
• Communicate operational issues to executive leadership to ensure alignment.
• Oversee resource allocation, inventory control, and asset protection.
• Plan strategically to optimize workforce and program development.
• Lead marketing initiatives and deliver training for growth.

Skills

Leadership

Communication

Financial analysis

Staff development

Strategic planning

Education

Bachelor's degree in business administration / related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

Summary

The VCS Region Director leads operations across a designated region of VA medical centers and outpatient clinics. The director oversees mission delivery - financial planning and performance - and initiatives to improve efficiency and service. The role also sets short- and long-term strategies aligned with VHA goals and VCS priorities and provides supervisory and technical guidance to promote consistent performance across the region.

Summary

The VCS Region Director leads operations across a designated region of VA medical centers and outpatient clinics. The director oversees mission delivery - financial planning and performance - and initiatives to improve efficiency and service. The role also sets short- and long-term strategies aligned with VHA goals and VCS priorities and provides supervisory and technical guidance to promote consistent performance across the region.

Qualifications

Education & Equivalent Experience: Bachelor's degree in business administration - Retail Management - Food Service Management - or an equivalent combination of education and/or relevant experience in food service or retail management. Multi-Unit Leadership Experience: Minimum of five (5) years of multi-unit management experience in food service - hardline or soft line retail - such as experience with big box or national chain retailers. Operational Knowledge: Demonstrated knowledge of operational policies - procedures - and programs within a structured retail or restaurant organization. Financial Analysis: Proven ability to analyze operating budgets and financial statements - identify trends - and implement effective solutions. Program & Initiative Management: Experience planning - developing - and executing retail - food service - or vending programs and initiatives across multiple locations. Leadership & Team Management: Effective leadership skills - including experience managing teams across multiple or remote locations. Communication & Collaboration: Excellent communication and interpersonal skills - with the ability to collaborate across teams and influence stakeholders at all levels. Technical Proficiency: Demonstrated proficiency in Microsoft Word - Excel - and PowerPoint with a minimum of two (2) years of regular professional use. Food Safety & Compliance: ServSafe certification required (or must be obtained within 90 days of hire).

Duties

• Duties include - but are not limited to - the following: Budgeting & Financial Oversight: Develop and manage canteen budgets to achieve sales goals and maintain financial sustainability
• Analyze financial reports to identify trends and implement solutions to address operational and financial challenges
• Human Resources & Workforce Management: Provide regional oversight and leadership for Human Resources activities - including staffing - recruitment - employee relations - workforce planning - and personnel actions
• Supports effective staffing strategies - employee engagement - and workforce development across the region
• Operational Compliance & Site Evaluations: Conduct regular site visits to assess canteen operations - ensuring compliance with policies and performance standards
• Implement corrective actions to resolve deficiencies and improve effectiveness
• Talent Management & Hiring: Train and develop Canteen Managers
• Evaluate Canteen Manager performance - identify development opportunities - and support career progression decisions
• Lead recruitment and hiring for key positions - including Assistant Canteen Chiefs and Canteen Chief roles
• Customer Experience & Quality Assurance: Lead initiatives to enhance customer service - ensuring high-quality food offerings and adherence to established retail and food service standards
• Stakeholder Engagement & Communication: Maintain strong partnerships with Medical Center leadership and VA officials
• Communicate key operational issues to executive leadership to ensure awareness and alignment
• Resource & Inventory Management: Oversee allocation of personnel - equipment - and supplies to maximize efficiency
• Ensure proper inventory control - asset protection - and coordination of equipment procurement and evaluation
• Strategic Planning & Program Development: Analyze financial and staffing data to optimize workforce planning
• Contribute to marketing strategies - deliver briefings and training - and lead special projects to drive growth and improve operations.