VCS Operations Supervisor- Topeka KS

U.S. Department of Veterans Affairs; Topeka (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

U.S. Department of Veterans Affairs (VA) seeks a supervisory team member for Veterans Canteen Service in Topeka, Kansas. The role focuses on cash security, inventory control, and delivering quality customer service in a fast-paced retail environment.

The position requires supervisory experience, strong communication, and proficiency with Microsoft Office and POS systems. Join a mission-driven team supporting Veterans' benefits and services with daily operations and ongoing support.

Qualifications

• Minimum of 1 year direct food/retail supervisory experience.
• Proficient computer skills with Microsoft Word, Excel, etc.
• Experience with POS systems.
• Minimum of 3 years customer service experience.
• Exceptional verbal and written communication skills.

Responsibilities

• Guard cash and secure all cash and transactions in the canteen safe.
• Account for and verify withdrawals and deposits of funds.
• Review sales journals and reconcile accounts.
• Prepare merchandise and supply purchase orders.
• Verify invoices and maintain inventory records.
• Maintain clean, attractive displays and stock shelves.
• Provide floor coverage to ensure customer service.
• Fill in for breaks or other required circumstances.

Skills

Customer service

Supervisory experience

Microsoft Office

Verbal communication

Written communication

Tools

POS Systems

Job description

Summary

Are you looking for a better work-life balance and opportunities to grow? Join an excellent organization that puts Veterans first for a fulfilling career! Since 1946 Veterans Canteen Service (VCS) has delivered the VCS benefits to millions of Veterans enrolled in the Department of Veterans Affairs (VA) Healthcare system - the largest Healthcare system in the United States.

Summary

Are you looking for a better work-life balance and opportunities to grow? Join an excellent organization that puts Veterans first for a fulfilling career! Since 1946 Veterans Canteen Service (VCS) has delivered the VCS benefits to millions of Veterans enrolled in the Department of Veterans Affairs (VA) Healthcare system - the largest Healthcare system in the United States.

Qualifications

Requirements for Consideration: Minimum of 1 year of direct food/retail supervisory experience Proficient computer skills using Microsoft applications (Word - Excel - etc.) Experience with POS Systems Minimum of 3 years customer service experience. Exceptional verbal and written communication skills. A current - valid REAL ID is required to work at Veterans Canteen Service.

Duties

• Major Duties: Controls - accounts for and secures all cash stored in the canteen safe as well as all safe transactions involving petty cash - change funds - withdrawals of funds - coupon transactions - etc
• Accounts for and verifies all withdrawals and deposits of funds
• Reviews all sales journals and conducts regular reconciliations of all accounts
• Preparation of merchandise - food or supply purchases orders
• verifying invoices
• and maintaining accurate records of merchandise - food and supplies in-stock inventory
• Maintaining facilities appearance - merchandise/food displays and presentation
• stocking and restocking shelves
• confirming basic stock list (BSL) status
• reporting unexplained losses/shortages of cash - funds or assets
• Providing floor coverage as necessary to maintain quality customer service
• filling in for associate breaks/leave or other required circumstances.