Vascular Clinic Coordinator

Wentworth-Douglass Hospital; Dover (NH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Job summary

Wentworth Health Partners Cardiovascular Group is seeking a Clinic/Practice Assistant to support our Vascular Surgery team at 10 Members Way, Dover, NH, with cross-coverage at Portsmouth, NH. You will greet patients, handle check-in/out, scheduling, records, calls, referrals, and general clerical tasks to ensure a smooth patient experience.

The role requires strong customer service, organization, and communication. A high school diploma and 2–3 years office experience are expected; CMA preferred.

Qualifications

• High school diploma or equivalent.
• Two to three years of office experience.
• Certified Medical Administrative Assistant preferred.
• Strong customer service skills and a professional, helpful communication style.
• Ability to multitask, prioritize, and stay organized in a fast-paced outpatient setting.
• Comfort using office technology, phone systems, and standard workflows including filing, copying, scanning, printing, and faxing.
• Strong written and verbal communication skills, including the ability to take complete and accurate messages.
• Medical terminology knowledge and referral coordination experience preferred.

Responsibilities

• Greet and assist patients, creating a warm and professional first impression.
• Support patient check-in and check-out, appointment scheduling, and record maintenance.
• Answer incoming calls, assist with routine inquiries, take accurate messages, and route calls appropriately.
• Process referrals, diagnostic orders, lab orders, billing forms, and documentation for the medical record.
• Monitor patient flow and waiting room activity to support an efficient and positive practice experience.
• Request patient medical records and laboratory test results as needed.
• Open and distribute mail and faxes, scan documents, file materials, and complete general clerical tasks.
• Assist with messages related to prior authorizations, provider questions, prescription refills, and test results.
• Support practice leadership, clinicians, and peers with day-to-day operational needs.
• Serve as a resource for scheduling, registration, and billing systems, including assisting or training others when appropriate.

Skills

Customer service

Communication

Multitasking

Office technology

Phone systems

Education

High school diploma

Certified Medical Administrative Assistant

Tools

Office software

Office equipment

Job description

Wentworth Health Partners Cardiovascular Group is seeking a Clinic/Practice Assistant to support our Vascular Surgery team at 10 Members Way, Dover, NH, with cross-coverage at Portsmouth, NH. You will greet patients, handle check-in/out, scheduling, records, calls, referrals, and general clerical tasks to ensure a smooth patient experience.

The role requires strong customer service, organization, and communication. A high school diploma and 2–3 years office experience are expected; CMA preferred.