Valve Automation Inside Sales Rep - Employee-Owned Growth

The Kendall Group; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

The Kendall Group, a multi-division distributor, is seeking an Inside Sales Representative in Grand Rapids, MI. You will maintain customer relationships, process orders and quotes, and help close sales while coordinating with vendors.

Ideal candidates have 2 years' distribution or customer service experience, a HS diploma or GED, and proficiency in Microsoft Office. Salesforce or Epicor experience is a plus in a fast-paced environment.

Qualifications

• 2 years' distribution or customer service experience.
• HS diploma or GED.
• Proficiency in Microsoft Office.
• Ability to multi-task in a fast-paced environment.
• Strong communication and problem-solving skills.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers
• Respond promptly to customer inquiries
• Communicate with customers and vendors through various channels
• Acknowledge and resolve customer complaints
• Process orders, quotes, customer and vendor portals, and requests
• Close sales and achieve sales targets
• Stay current on new and evolving product offerings and utilize knowledge in selling activities

Skills

Customer service

Communication

Organization

Multi-tasking

Sales skills

Education

HS diploma or GED

Tools

Microsoft Office

Salesforce

Epicor

Job description

The Kendall Group, a multi-division distributor, is seeking an Inside Sales Representative in Grand Rapids, MI. You will maintain customer relationships, process orders and quotes, and help close sales while coordinating with vendors.

Ideal candidates have 2 years' distribution or customer service experience, a HS diploma or GED, and proficiency in Microsoft Office. Salesforce or Epicor experience is a plus in a fast-paced environment.