Inside Sales Pro: Valve & Automation Solutions

The Kendall Group; Clinton Charter Township (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

The Kendall Group seeks an Inside Sales Representative to nurture customer relationships, develop new leads, and manage the sales process from inquiry to close. The role emphasizes accurate order processing, effective communication with customers and vendors, and maintaining robust records to support a smooth sales cycle.

Ideal candidates will have 2 years in distribution or customer service, basic MS Office skills, and a strong commitment to service excellence in a fast-paced environment.

Qualifications

• 2 years' distribution or customer service experience.
• HS diploma or GED.
• Proficiency in Microsoft Office.
• Highly organized and detail-oriented; ability to multi-task and shift priorities as needed.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Process orders, quotes, customer and vendor portals, and requests.
• Close sales and achieve sales targets.
• Research and qualify new leads.
• Provide the customer product submittal sheets for approval and track progress.

Skills

Customer service

Communication

Organization

Problem solving

Sales understanding

Education

HS diploma or GED

Tools

Microsoft Office

Salesforce

Epicor

Solar Eclipse

Job description

The Kendall Group seeks an Inside Sales Representative to nurture customer relationships, develop new leads, and manage the sales process from inquiry to close. The role emphasizes accurate order processing, effective communication with customers and vendors, and maintaining robust records to support a smooth sales cycle.

Ideal candidates will have 2 years in distribution or customer service, basic MS Office skills, and a strong commitment to service excellence in a fast-paced environment.