Value Programs Reconciliation & Insights Analyst

MCS Puerto Rico; San Juan (PR); On-site; USD 42,000 - 64,000; Full time

Job summary

MCS Puerto Rico is seeking a detail-oriented Associate to handle, validate, and complete requests and reconciliations within the Beneficiary Value Program. The role involves cross-functional coordination to ensure program goals align with company objectives and requires careful documentation of all related transactions.

Required are an Associate's Degree in Business Administration or 60–64 college credits and 1–3 years of relevant data reconciliation experience.

Qualifications

• Associate's Degree in Business Administration or 60–64 approved college credits.
• 1–3 years of experience in Data Reconciliation and Analysis.

Responsibilities

• Evaluate, report, resolve, and document requests in the designated system per program metrics.
• Performs member sampling to confirm deposits and purchases are recorded correctly.
• Escalates fraud or misuse of benefits to supervisor.
• Receives, handles, and documents declined cards and notifies status.
• Generate low complexity reports to review transactions.
• Identify and correct errors in internal transactions or with vendors.
• Reconcile, identify, and document differences between processed and approved totals.
• Complete special projects related to balances, cards, or reconciliations.
• Receive and channel returned correspondence related to the Beneficiary Value Program.
• Assess and resolve Grievances and Appeals cases per standards.
• Comply with all policies, laws, and industry regulations.
• May perform other duties as assigned.

Skills

Data Reconciliation

Analysis

Documentation

Spanish Basic

Education

Associate's Degree in Business Administration

Job description

MCS Puerto Rico is seeking a detail-oriented Associate to handle, validate, and complete requests and reconciliations within the Beneficiary Value Program. The role involves cross-functional coordination to ensure program goals align with company objectives and requires careful documentation of all related transactions.

Required are an Associate's Degree in Business Administration or 60–64 college credits and 1–3 years of relevant data reconciliation experience.