Operational Data Clerk - Beneficiary Value Program

MCS Puerto Rico; San Juan (PR); On-site; USD 32,000 - 42,000; Full time

Job summary

MCS Puerto Rico seeks a Beneficiary Value Program Efficiency Clerk to classify, register, and monitor operational items in Te Paga portals. The role ensures items are categorized, validated, documented, and escalated when issues fall outside norms or predefined criteria.

Responsibilities include data quality checks, routing, log maintenance, and supporting efficiency analysts with data and documentation for reports and dashboards.

Qualifications

• High School Diploma or Technical Course completed.
• Associate degree preferred; no prior experience required.

Responsibilities

• Classify, register, and update items in designated electronic portals according to established categories.
• Validate completeness, accuracy, and consistency of information before submission or escalation.
• Ensure proper identification, documentation, and routing of items to the appropriate analyst or functional area.
• Maintain logs, tracking tools, and system records to support traceability and audit readiness.
• Identify cases or data points that deviate from norms and escalate as needed.
• Provide operational support by preparing case data and supporting materials.
• Gather, validate, and organize data for efficiency analysis and reporting; collaborate with analysts.

Education

High School Diploma or Technical Course

Associate degree preferred

Job description

MCS Puerto Rico seeks a Beneficiary Value Program Efficiency Clerk to classify, register, and monitor operational items in Te Paga portals. The role ensures items are categorized, validated, documented, and escalated when issues fall outside norms or predefined criteria.

Responsibilities include data quality checks, routing, log maintenance, and supporting efficiency analysts with data and documentation for reports and dashboards.