Valet Training Supervisor — Hospital Services

VPNE Parking Solutions LLC; Atlanta, Northern (GA, KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

VPNE Parking Solutions LLC seeks a Training Supervisor to coordinate and deliver training programs for valet parking teams in a hospital setting. You will coach staff in customer service, safety, and hospital standards while maintaining high service quality.

The ideal candidate works hands-on with employees, identifies training opportunities, and helps sustain a consistent, exceptional patient and guest experience across shifts.

Qualifications

• High school diploma or equivalent required.
• Experience in valet, parking, hospitality, transportation, or customer service preferred.
• Training or supervisory experience is a plus.

Responsibilities

• Deliver comprehensive training for new valet employees, including onboarding, orientation, and on-the-job training.
• Maintain training materials, procedures, checklists, and guides related to valet operations.
• Train team members on proper vehicle handling, safe driving practices, traffic flow, accident prevention, and parking procedures.
• Ensure employees understand and follow hospital-specific policies, safety protocols, customer service expectations, and company standards.
• Provide ongoing coaching and refresher training to existing employees to improve performance and address identified gaps.
• Conduct training observations and evaluate employee readiness and performance.
• Partner with Operations Managers and Supervisors to identify training needs and develop action plans.
• Monitor and track employee training completion, certifications, and required documentation.
• Support training initiatives related to customer service, professionalism, communication, conflict resolution, and patient and guest sensitivity.
• Ensure employees understand the importance of providing compassionate, respectful service to patients, visitors, and hospital staff.
• Assist with onboarding and mentoring new employees during their transition into the workplace.
• Stay current on company policies, industry best practices, and hospital requirements.
• Serve as a positive role model and reinforce a culture of safety, teamwork, accountability, and exceptional service.

Skills

Customer service

Leadership

Coaching

Communication

Time management

Education

High school diploma

Job description

VPNE Parking Solutions LLC seeks a Training Supervisor to coordinate and deliver training programs for valet parking teams in a hospital setting. You will coach staff in customer service, safety, and hospital standards while maintaining high service quality.

The ideal candidate works hands-on with employees, identifies training opportunities, and helps sustain a consistent, exceptional patient and guest experience across shifts.