Valet & Ticket Auditor: Guest Experience Champion

VPNE; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

VPNE is seeking an attentive Ticket Auditor in Atlanta to ensure accuracy and proper processing of all tickets. You will verify validity, maintain thorough records, and uphold VPNE’s customer service standards while coordinating with supervisors to resolve issues.

The role emphasizes greeting guests, maintaining a professional demeanor, and complying with cash handling policies. This entry-level position requires a high school diploma and strong English communication.

Qualifications

• High school diploma or GED is required.
• Must be 18 years or older to apply.
• Ability to read, write and verbally communicate in English.
• Maintain uniform standards and a professional demeanor.
• Adheres to attendance policy and workplace conduct.

Responsibilities

• Examine all tickets issued to ensure accuracy and completeness.
• Verify ticket validity and proper processing.
• Ensure ticketing procedures are followed consistently.
• Record and track tickets during the shift.
• Communicate with supervisors to resolve ticketing issues.
• Provide excellent guest service and maintain a welcoming posture.
• Make eye contact and greet guests to acknowledge them.
• Assist guests promptly and accurately without rushing.
• Follow cash handling guidelines per policy.

Education

High School Diploma/GED

Job description

VPNE is seeking an attentive Ticket Auditor in Atlanta to ensure accuracy and proper processing of all tickets. You will verify validity, maintain thorough records, and uphold VPNE’s customer service standards while coordinating with supervisors to resolve issues.

The role emphasizes greeting guests, maintaining a professional demeanor, and complying with cash handling policies. This entry-level position requires a high school diploma and strong English communication.