Valet Parking & Ticket Auditor - Guest Experience Pro

Socket.dev; Atlanta (GA); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

VPNE is seeking a Ticket Auditor in Atlanta to provide exceptional customer service and process all tickets according to our revenue policy. You will examine tickets, verify validity, and ensure compliance with procedures.

You’ll record tickets, collaborate with supervisors to resolve issues, and maintain a professional, welcoming presence for guests. The role requires 18+ and a high school diploma, with strong English proficiency and cash-handling skills.

Qualifications

• Entry-level position.
• Must be 18 years or older.
• Proficient in English (read, write and speak).
• High School Diploma or GED required.

Responsibilities

• Examine all tickets issued to ensure accuracy and completeness.
• Verify validity of tickets and correct processing.
• Ensure ticketing procedures are adhered to.
• Record and track tickets during shifts.
• Communicate with supervision to resolve issues.
• Provide exceptional customer service and maintain a welcoming presence.

Skills

Customer service

Education

High School Diploma/GED

Tools

Cash registers

Job description

VPNE is seeking a Ticket Auditor in Atlanta to provide exceptional customer service and process all tickets according to our revenue policy. You will examine tickets, verify validity, and ensure compliance with procedures.

You’ll record tickets, collaborate with supervisors to resolve issues, and maintain a professional, welcoming presence for guests. The role requires 18+ and a high school diploma, with strong English proficiency and cash-handling skills.