Valet Stacker - The Cosmopolitan

MGM Resorts; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health & Income Protection

Free meals in employee dining room

Free parking

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Job summary

The Cosmopolitan of Las Vegas, a property operated by MGM Resorts International, is hiring a Stacker for the Valet team. Provide courteous valet service and help guests with check-in, parking and vehicle retrieval. Starting rate is $14.08 per hour plus gratuities.

Candidates must be 18+, have a HS diploma or GED, and at least 6 months of customer service experience; valet experience preferred. On-site role with weekends/holidays required.

Qualifications

• High School Diploma or GED or equivalent.
• Six months of prior customer service experience.
• Prior valet experience preferred.
• Excellent customer service and interpersonal skills.

Responsibilities

• Provide exceptional, courteous, and friendly service to guests and employees.
• Assist guests with valet check-in and escalate guest-related complaints to the appropriate supervisor.
• Park vehicles using stacking procedures to maximize speed, efficiency and capacity.
• Assist Valet Attendants with parking and retrieving vehicles.
• Maintain knowledge of property facilities and events to help guests and fellow employees.

Skills

Customer service

Interpersonal skills

Shift flexibility

Valet experience

Weekend/holiday availability

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?

Are you enthusiastic about being a team player in one of the most fascinating industries in the world?

At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB :

Join the Valet team at The Cosmopolitan of Las Vegas as a Stacker and help create a welcoming experience from the moment guests arrive. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE STARTING RATE: $14.08 / Per Hour + Gratuities

THE DAY-TO-DAY:

• Provide exceptional, courteous, and friendly service to guests and employees
• Assist guests promptly and courteously with valet check-in and contact the appropriate supervisor regarding guest-related complaints
• Park vehicles in designated areas using standard stacking procedures to maximize parking speed, efficiency, and capacity
• Assist Valet Attendants with efficiently parking and retrieving vehicles
• Maintain knowledge of property facilities and special events to assist guests and fellow employees when possible
• Maintain a clean DMV record and provide a current Nevada Motor Vehicle Report to the department leader and Risk Management every six months, and notify the department leader of any changes to Nevada Driver's License status
• Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures

THE IDEAL CANDIDATE:

• Must be 18 years of age or older
• High School Diploma, GED or equivalent
• Six (6) months of prior relevant experience in a customer service position
• Prior experience with valet preferred
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Cosmopolitan employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11859