Valet Runner (On-Call)

Muckleshoot Casino; Auburn, Northern (WA, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Complimentary meals

Free team member parking

Job summary

Muckleshoot Casino in Auburn, WA is seeking a courteous Parking Attendant to guide guest vehicles, direct traffic, assist with luggage, and provide information about the resort, dining, and surrounding area. The position offers a starting hourly wage and discretionary bonuses, plus complimentary meals and free parking for team members.

You will exemplify guest service across shifts, maintain safety and security of vehicles, greet visitors, respond to issues, and report incidents promptly.

Qualifications

• Ability to obtain a Class IIIB gaming license.
• Washington State driver’s license with a clean driving record.

Responsibilities

• Directs vehicle traffic and assists with luggage.
• Safely parks and retrieves guest vehicles while maintaining security.
• Provides information about the hotel, restaurant, and surrounding areas.
• Greets visitors and engages guests with a positive demeanor.
• Reports accidents, injuries, and safety hazards to supervisor.

Skills

Guest service

Communication

Safety awareness

Job description

Muckleshoot Casino Resort
2402 Auburn Way S
Auburn, WA 98002, USA

Description

WHAT'S IN IT FOR YOU

• Competitive salary starting at $17.13/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.

WHAT YOU’LL DO

• Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR).
• Directs vehicle traffic, secures transportation, and assists with luggage.
• Safely parks, secures, and promptly retrieves guest vehicles.
• Records guest information and parking details on valet ticket.
• Provides information about the hotel, restaurant, and surrounding areas.
• Delivers efficient, gracious, and professional service to maximize guest satisfaction.
• Maintains professional appearance, responds to guest service issues, and reports to management.
• Prioritizes safety while driving responsibly.
• Greets visitors, opens doors, and assists elderly/disabled guests.
• Operates guest vehicles safely, ensuring security and providing accurate directions.
• Maintains a positive attitude in extreme weather conditions.
• Recommends alternative transportation for intoxicated guests, following policies.
• Promotes a positive and safe work environment, ensuring security of vehicles and belongings.
• Follows up with guests to ensure satisfaction.
• Manages opening and closing of parking area/facility.
• Documents and reports vehicle incidents and maintains shift logs.
• Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor.
• Monitors and maintains safety, security, and cleanliness of parking areas.
• Redirects traffic when parking facility is full and communicates with staff.
• Engages guests and team members professionally.
• Performs assigned duties and responsibilities.
• Smile and engage guests and team members with a positive professional demeanor.
• Performs other duties as assigned.

WHAT YOU’LL BRING

• Ability to obtain a Class IIIB gaming license.
• MUST HAVE VALID WASHINGTON STATE DRIVER'S LICENSE with a clean driving record (MVR) .
• Able to drive stick shift transmission. Able to drive all types of vehicles.
• Thorough knowledge of local areas and roads.
• 3 years’ experience driving vehicles.
• Ability to communicate effectively with others both verbally and in writing.
• Ability to walk, stand, and run for prolonged periods of time.
• Provide excellent customer service and maintain a professional demeanor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.