Valet Parking Cashier

Four Seasons; Baltimore (MD); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Vision & dental insurance

Life insurance

Short-term disability

Paid time off

401k with company match

Training & development opportunities

Complimentary employee meals

Complimentary room nights

Employee parking discount

Job summary

Four Seasons in Baltimore seeks a friendly and detail-oriented Valet Cashier to be the first point of contact for guests arriving at the valet. You will collect payments for parking, post them accurately, and direct guests to their vehicles while maintaining a high standard of hospitality.

The role requires excellent communication, cash-handling accuracy, and the ability to manage multiple tasks in a fast-paced, guest-focused environment. Experience in luxury hospitality is preferred.

Qualifications

• Experience in guest-facing roles is required.
• Ability to handle cash and process payments accurately.
• Strong communication and hospitality mindset expected.

Responsibilities

• Handle valet and guest service inquiries with professionalism.
• Collect payments for parking services and post payments accurately.
• Maintain logs, keys, and records in the PMS with attention to detail.
• Resolve guest questions and coordinate with hotel staff.
• Ensure smooth, timely service and hospitality in all interactions.

Skills

Guest services

Hospitality

Cash handling

Communication

Multitasking

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.

The role of the Valet Cashier

Serves as primary point of contact for external and internal guest inquiries related to Valet Parking and Guest Services requests. Collect all the necessary information from the guest so that request can be executed.

Warmly greets guest who wants to retrieve a parked car. Collects payment for parking services and accurately posts the payment. Deposits all cash receipts in accordance with established procedures. Directs valet parkers to retrieve the car.

Monitor valet workflow, guest parking and luggage requests, and special handling instructions, ensuring timely service and accurate documentation.

Maintains accurate control of keys for parked cars

Maintain and provide accurate logs, parking records, guest preference profiles, and service request data within the property management system.

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Works harmoniously and professionally with co-workers and supervisors.

What To Expect From Your Employee Experience

• Hourly Rate: $18.27
• Medical, vision and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holiday
• 401k Retirement Plan with company match
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking
• And Much More!

Miscellaneous

Work authorization in the United States required.

Valid Driver’s License required with a clean driving record

Experience driving vehicles with both manual and automatic transmission preferred. e

Previous experience in guest oriented, fast paced work environment is preferred

Four Seasons is an Equal Opportunity, Afformative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.