Security Officer

Four Seasons; Baltimore (MD); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k Retirement Plan

Training opportunities

Complimentary meals

Complimentary room nights

Discounted employee parking

Job summary

Four Seasons Baltimore is seeking a Security Officer to safeguard guests, employees, and property on the premises. The role involves patrolling interior and exterior areas, enforcing safety policies, and documenting incidents with precision.

You will respond to emergencies and assist guests and staff as needed, while maintaining a professional demeanor and adherence to hotel procedures. Qualified candidates may have Maryland Security Guard Certification and must be authorized to work in the

Qualifications

• Work authorization in the United States required.

Responsibilities

• Patrol interior and exterior to ensure guest and employee safety.

Skills

Patrol duties

Guest safety

Incident reporting

Emergency response

Education

Maryland Security Guard Certification

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.

The role of the Security Officer

Actively participate in the day-to-day security operations of the property to ensure the safety and security of all guests, employees and property. Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Handle and document guest and employee accidents, double locked doors, noise complaints and unruly guests. Assist disabled guests. Implement all policies, procedures and instructions regarding security and safety. Assist in implementing preventive safety and security programs. Investigate crimes committed against the hotel, guests and employees, (while at the hotel). Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. Assist hotel staff in handling of unusual guests or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters. Remain informed of current Federal and local laws and regulations as they related to the hotel, particularly in areas of guest, patron and employee rights. Take an active role in the implementation of the hotel’s fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays. Assist in training related to the hotel’s emergency procedures. Control the key lock system, alarm system and fire protection system. Make recommendations to the Director of Security in security related matters. Respond properly in any hotel emergency or safety situation.

What To Expect From Your Employee Experience

• Hourly Rate: $23.50
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking
• And Much More!

Miscellaneous

Work authorization in the United States required.

Valid Maryland Security Guard Certification strongly preferred.

Four Seasons is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.